Manager - Care Model Management

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Manager, Care Model is responsible for owning the day‑to‑day execution of a defined care model workstream, ensuring planned activities are delivered on time and with high quality. This role translates care model strategy and direction into detailed task‑level plans, coordinates functional contributors, and drives daily follow‑through on actions, milestones, and deliverables.

The Manager focuses on tactical execution, detailed tracking, and issue management, proactively identifying risks and escalating impacts that may affect the broader care model timeline. This role serves as a key operational partner to the Workstream PM and Senior Care Model leadership by providing accurate status, maintaining workstream artifacts, and ensuring reliable inputs into integrated reporting.

• Own day‑to‑day execution of a defined care model workstream, delivering tasks and milestones as planned
• Develop and maintain task‑level work plans; track actions, owners, dependencies, and due dates
• Coordinate functional contributors to support timely completion of workstream deliverables
• Identify and manage workstream‑level risks and issues; propose mitigation options and timing impacts
• Escalate risks, issues, or slippage impacting the broader care model critical path
• Provide accurate, timely status updates and inputs to integrated workstream reporting
• Maintain workstream documentation, action logs, and supporting artifacts
• Ensure operational rigor, attention to detail, and accountability for assigned outcomes

Required Qualifications

• 3–5 years of experience in healthcare operations, care model implementation, clinical programs, or related operational roles supporting care delivery or value‑based initiatives
• Hands‑on experience managing workstreams or projects, including task‑level planning, execution, tracking, and follow‑up within a defined scope
• Experience coordinating cross‑functional contributors, managing dependencies, and driving deliverables to completion without direct authority
• Demonstrated experience identifying and managing risks and issues, including proposing mitigation options and escalating impacts appropriately
• Experience producing detailed status reporting and maintaining work artifacts such as action logs, timelines, and documentation to support program transparency
• Exposure to healthcare delivery systems and regulatory considerations; experience supporting care model, quality, or operational improvement initiatives preferred
  
  Education

• Bachelor’s degree in healthcare administration, nursing, public health, or a related area preferred or equivalent experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,300.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 04/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.