Manager, Care Coordination

Department:

Community Care NetworkPrimarily Days (United States of America)

Employee Type:

Regular

Per Diem Type (if applicable):

Minimum Pay Range:

$71.73 - $86.07

Job Description:

POSITION SUMMARY

The Manager, Care Coordination is responsible for the leadership, development, and oversight of care

coordination services in outpatient and community-based settings with a team comprised of Health

Navigators, RNs, and Medical Social Workers. This role focuses on advancing population health

outcomes through proactive outreach, care management, and interdisciplinary collaboration. The

Manager ensures high-quality, patient-centered care while optimizing resource utilization, improving

access, and reducing health disparities across defined patient populations.

POSITION QUALIFICATIONS

Education/Licensure/Certification:

· Current California Registered Nursing (RN) License required.

· Bachelor’s degree in nursing, healthcare administration, public health, or a related field required.

· Certified Case Manager (CCM) certification preferred.

· Current Basic Life Support (BLS) certification required

Knowledge/Experience:

· Minimum of six (6) years registered nursing experience required

· Minimum of two (2) years of supervisory experience required

· Previous Case Management, Population Health, Care Coordination, outpatient clinic and/or Home

Health experience preferred

· Knowledge of HIPAA, the Joint Commission, CMS, and other applicable regulatory

standards/regulations required

· Knowledge of community resources and healthcare financial systems required

· Experience in non-traditional care settings such as “street nursing” preferred

· Understanding of healthcare system operations, patient navigation, and health plan structures,

including self-funded plans and Accountable Care Organizations / value-based care models

strongly preferred.

· Knowledge or experience in quality improvement methodologies, health intervention strategies,

and project management is strongly preferred.

· Familiarity with Epic EMR is preferred.

Skills:

· Experiences where leadership, integrity, initiative, clinical skills and effective communication

skills have been demonstrated required

· Exceptional verbal and written communication skills, with the ability to prioritize and delegate

work effectively.

· Demonstrated team building, group facilitation skills, expertise in change management, and the

ability to communicate respectfully with all team members.

· Proficiency in using data analysis tools, including but not limited to Microsoft Excel.

· Must exhibit flexibility, adaptability and willingness to change or try new approaches.