Manager, Business Intelligence

What is the opportunity?

You will work within Personal & Commercial Operations (PCO) to build business intelligence (BI) solutions that power decision-making across PCO. The position plays a key role in driving strategic, timely, and accurate insights to business partners and senior leaders.

What will you do?

• Design and develop innovative business intelligence solutions to monitor operational performance, present insights to underlying drivers, and support leaders in managing their business
• Source data from various platforms and build automated data pipelines
• Lead conversations with business partners to solicit requirements and project feedback
• Apply standard design principles and advanced data visualization techniques to provide actionable insights
• Test and validate new and existing reports and analytics for adherence to business and technical requirements
• Create and maintain accurate documentation related to reporting solutions, including specifications, data lineage, technical and business definitions for metrics, and test plan/test cases

What will you need to succeed? 

Must-have

• Advanced proficiency in developing reports using Tableau or an equivalent reporting tool
• Experienced in querying and transforming large datasets and/or creating reports using SQL (e.g. MSSQL, Teradata, HDFS)
• Experienced with transforming data with Python or other automation technologies
• Ability to perform complex data analysis on large volumes of data and present findings to senior leadership to inform strategic decisions
• Proven innovative mindset with quantitative analytical and problem solving skills
• Expert technical documentation skills and the ability to effectively communicate, verbally and in writing, technical concepts to a non-technical audience
• Comfortable dealing with ambiguity and working independently
• A team player who is passionate about developing peers, winning as a team, and providing constructive feedback when needed

Nice to have

• University degree in a quantitative field of study (e.g., engineering, mathematics, statistics, etc.)
• Experience with technologies such as GitHub and Jira
• Project management capabilities

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• An opportunity to further develop your skills
• Work with a great and supportive team

Job Skills

Atlassian JIRA, Data Analysis, Datameer, GitHub, Group Problem Solving, Python (Programming Language), Structured Query Language (SQL), Tableau (Software), Teamwork, Waterfall Model, Working Independently

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-04-202026-05-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.