Manager - Behavioral Health Clinical Services

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Center Pointe Professional Plaza
Address: 9239 West Center Rd. - Omaha, NE

Work Schedule: Full time, Mon - Fri, business hours

We are seeking a structured clinical leader to serve as Manager of Behavioral Health Clinical Services for the Methodist Community Counseling Program (MHCCP). In this pivotal role, you will oversee clinical operations and excellence across Omaha Public Schools - high schools, middle schools, and alternative programs – as well as various community partnerships. Additionally, you will play a central role in coordinating behavioral health services within the Methodist System.

Responsible for the overall leadership and direction for behavioral health clinical services for departments served. Requires a combination of strong clinical expertise, exceptional management skills, and a passion for providing high-quality mental health care. Will oversee the clinical operations, program and staff development, and quality improvement initiatives for all associated behavioral health programs and services.

Responsibilities:

Essential Functions

Clinical Leadership (50%)

• Provide direct oversight of clinical services for all applicable behavioral health programs

• Strategic planning including identifying opportunities for growth and improvement, developing and communicating a clear vision for behavioral health clinical services, and motivating the team towards achieving strategic goals

• Effective communication, addressing concerns and managing transitions to new processes or systems

• Ensure the delivery of high-quality, evidence-based mental health services

• Develop and implement clinical policies and procedures

• Stay up-to-date on current trends and best practices in behavioral health and/or EAP services

• Collaborate with all program managers in the successful delivery of services

• Foster a culture of ongoing personal and leadership development

• Develop and implement crisis management protocols and respond to crises as needed.

• Review complex cases to ensure appropriate treatment plans and interventions

• Ongoing personal and professional growth for self and team.

• Maintain a limited caseload when necessary and provide onsite coverage for other programs.

Program Management and Development (30%)

• Develop and implement new clinical programs and services

• Serve as primary point of contact for program issues and growth

• Allocate resources effectively and efficiently

• Collaborate with stakeholders to integrate behavioral health services into the overall worksite / community / healthcare delivery system

• Evaluate the effectiveness of existing programs/services and make necessary adjustments

• Collaborate with stakeholders on donations, RFP’s and applications as applicable

Quality and Compliance (10%)

• Develop and implement quality improvement initiatives to enhance the quality of care

• Monitor outcomes and performance metrics. Analyze data to evaluate program effectiveness

• Identify areas for improvement and implement corrective actions

• Ensure compliance with regulatory requirements (e.g. HIPAA) and any other program/Health System programs/policies and procedures as they pertain to business functions

• Identify and mitigate potential risks to clients and staff

Community/Customer/Member Engagement (10%)

• Effectively communicate with staff, clients and external stakeholders

• Build and maintain relationships with community partners, stakeholders, funders and member employers

• Participate in networking, community outreach activities, or sales initiatives as needed

• Facilitate stakeholder meetings regarding program success and utilization as needed

• Advocate for mental health awareness and services

Other duties as assigned

Schedule:

Full time, Mon - Fri, business hours

Job Description:

Job Requirements

Education:

• Master’s degree in psychology, social work, counseling or a related field

Experience:

• Minimum of 5 years of clinical experience providing behavioral health counseling/therapy required

• Minimum of 3 years of leadership experience required

License/Certification:

• Nebraska Licensed Independent Mental Health Practitioner (LIMHP) in good standing required

Skills/Knowledge and Abilities:

• Clinical expertise

  • Mental health disorders, diagnostic criteria, and treatment modalities

  • Proficiency in evidence-based practices and therapeutic interventions

  • Strong clinical judgement and decision-making skills

• Mental health law and ethics (federal and state laws and regulations)

  • Ethical principles and guidelines for mental health

• Strong problem-solving, conflict resolution and negotiation skills

• Strong organizational and time management skills, including ability to multitask and prioritize tasks

• Presentation/public speaking skills

• Knowledge of services provided, account management and business/customer/client retention

• Excellent management and leadership skills

• Ability to work with a diverse range of individuals and teams

• Strong communication (verbal and written) and interpersonal skills

• Knowledge of electronic medical records and Microsoft Office

• Ability to travel occasionally between locations as needed

Physical Requirements

Weight Demands

• Light Work - Exerting up to 20 pounds of force.

Physical Activity

• Not necessary for the position (0%):

  • Climbing

  • Crawling

  • Kneeling

• Occasionally Performed (1%-33%):

  • Balancing

  • Carrying

  • Crouching

  • Distinguish colors

  • Lifting

  • Standing

  • Stooping/bending

  • Twisting

  • Walking

• Frequently Performed (34%-66%):

  • Grasping

  • Keyboarding/typing

  • Pulling/Pushing

  • Reaching

  • Repetitive Motions

  • Speaking/talking

• Constantly Performed (67%-100%):

  • Hearing

  • Seeing/Visual

Job Hazards

• Not Related:

  • Chemical agents (Toxic, Corrosive, Flammable, Latex)

  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)

  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)

  • Equipment/Machinery/Tools

  • Explosives (pressurized gas)

  • Electrical Shock/Static

  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc.)

  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

  • Mechanical moving parts/vibrations

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.