Manager, Asset and Capacity Management

If you are looking to excel and make a difference, take a closer look at us…

Overview:

• Manager, IT Asset & Capacity Management is a crucial role within Group Technology, responsible for driving the strategic direction and operational excellence
• This includes managing IT Asset & Capacity Management
• The incumbent will ensure these functions are aligned with the Bank's overall IT strategy, regulatory requirements, and business objectives, ultimately maximizing the value and efficiency of the Bank's IT investments.
• This role requires strong strategic thinking, and a deep understanding of IT operations and governance frameworks

Responsibilities:

Strategic Planning and Governance:

• Develop and implement the overall strategy, policies, and procedures for IT Asset & Capacity Management, aligned with the Bank's IT and business strategies.
• Anticipate future IT needs and trends, and proactively develop strategies to optimize IT resources and lifecycle management.
• Establish key performance indicators (KPIs) and reporting mechanisms to regularly monitor the effectiveness of IT Asset and Capacity Management strategies, providing insights for continuous improvement and strategic adjustments.

IT Asset Management:

• Establish and maintain a comprehensive IT asset management framework, encompassing hardware, software, and cloud resources, throughout their lifecycle (acquisition, deployment, maintenance, retirement).
• Ensure accurate and up-to-date asset inventory, tracking, and documentation.
• Optimize asset utilization, identify opportunities for cost reduction, and manage risks associated with IT assets, including the proactive management of IT asset obsolescence and end-of-life cycles.
• Oversee software license compliance and ensure adherence to vendor agreements.

IT Capacity Management:

• Develop and implement a robust IT capacity management process to ensure adequate IT infrastructure capacity to meet current and future business demands.
• Conduct regular capacity planning assessments, forecasting future capacity requirements based on business growth and technology advancements.
• Proactively monitor infrastructure performance and identify potential capacity bottlenecks, recommending and implementing proactive solutions.
• Optimize resource utilization and ensure cost-effective capacity provisioning.

Stakeholder Management & Collaboration:

• Build and maintain strong working relationships with key stakeholders across Group Technology, business units, and external vendors.
• Communicate effectively with stakeholders on IT lifecycle and optimization matters.
• Collaborate with other IT teams to ensure seamless integration of processes and initiatives.

Risk & Compliance:

• Ensure processes comply with relevant regulatory requirements, internal policies, and industry best practices.
• Identify and mitigate risks associated with IT assets and capacity.

Organizational (organizational responsibilities)

• Participate and display team work in all aspect of work, projects, assignments and initiatives roll out by HLB Group Technology at all times.

Skills & Experience We Are Looking For:

• Bachelor's degree in Computer Science, Information Technology or a related field
• Minimum of 8-10 years of progressive experience in IT, with significant experience in managing at least two of the following areas: IT Asset Management, IT Capacity Management, IT Operational Support, Monitoring & Reporting.
• Strong understanding of IT framework, best practices, IT infrastructure, applications, cloud technologies.
• Demonstrate ability to develop and drive strategic plans and drive operational improvements.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, and interpersonal skills.
• Experienced in the financial services industry is an advantage.
• Experienced skillset in any AI tools or Robotic Process Automation (RPA) to uplift the manual process for improvement are added advantage
• Relevant certifications (e.g. ITIL, CGEIT, CRISC, etc) are desirable.

Realise your full potential at Hong Leong Bank by applying now.