Job Description Summary
At Novartis, we are reimagining medicine to improve and extend people’s lives. Alongside breakthrough science, we invest in advanced digital capabilities that enable better decisions, faster learning, and meaningful impact across complex healthcare ecosystems.
Job Description
Key Responsibilities
Design, deliver, and continuously evolve a scalable, end‑to‑end AI learning and enablement ecosystem, spanning foundational to advanced and agent‑building capabilities, aligned to enterprise AI priorities.
Define skill standards, proficiency frameworks, and role‑based capability maps, informed by ongoing learning needs analyses and skills gap assessments.
Create and maintain hands‑on AI enablement assets, including labs, simulations, prompt libraries, reusable workflows, playbooks, and multi‑format learning materials such as e‑learning, videos, job aids, live demos, and quick‑start guides.
Enable adoption of AI and agentic solutions by embedding learning into daily workflows and ways of working, building prompt fluency, AI literacy, and responsible‑AI understanding across teams.
Partner with People & Organization (P&O) to support organizational readiness and change initiatives related to AI transformation.
Ensure all learning content and enablement assets comply with AI governance, privacy, validation, and Responsible AI standards, maintaining quality, version control, and lifecycle management.
Define and track success metrics for AI learning and adoption, maintaining dashboards and insights to evaluate impact, effectiveness, and continuous improvement.
Collaborate closely with product teams, Solutionists, engineering, compliance, and broader Innovation Lab teams—including XR and Game Studio—to embed learning into solution lifecycles and align enablement standards across the iLab. Experience Required
Experience Required
Bachelor’s degree or equivalent in business, innovation, IT, education, instructional design, learning & development, or a related field.
5+ years’ experience designing, developing, and delivering learning solutions for adult learners, using multiple modalities and technologies, ideally within technology‑led environments (e.g. AI, digital platforms, immersive technologies).
Hands‑on experience with AI tools, including prompt engineering, workflow design, and agent usage, with a strong applied understanding of large language models (LLMs) and their strengths and limitations.
Proven ability to translate complex AI and agentic workflows (e.g. Copilot Studio, LangChain, Semantic Kernel) into clear, accessible learning experiences, labs, and enablement materials for non‑technical audiences.
Experience creating multi‑format learning and technical enablement content, including e‑learning, live sessions, job aids, and experiential learning assets.
Strong grounding in adult learning principles, behavior change models, and AI literacy frameworks.
Familiarity with AI governance, compliance, and Responsible AI considerations, particularly in regulated or enterprise environments.
Strong communication and collaboration skills, with experience working cross‑functionally across business, technical, and operational teams.
Proficiency with Microsoft productivity tools (PowerPoint, Excel, Teams) and Learning Management Systems (LMS).
Why Join Novartis Innovation Lab
Work on high-impact problems that enable innovation acceleration at the intersection of science, emerging technology, and human behavior
Build and validate next-generation digital solutions used across a global pharmaceutical enterprise
Operate in a true innovation environment that values evidence, experimentation, and learning, and measurable business impact
Contribute to reusable capabilities that shape how Novartis innovates at scale
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve
Skills Desired
Agility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model