Shake Shack

Manager, Advanced Analytics

Home Office, 225 Varick Street Suite 301, New York, NY 10014 Full time

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Seeking an experienced, proactive, driven Manager, Advanced Analytics to join the Data Science team. Through business driving quantitative analysis/modeling, proactive insights, and strategic thinking, this individual will play a critical role in driving decision-making and the Company’s overall analytics, forecasting, and data modeling process.

This individual is highly independent, a self-starter who collaborates with functions across the company including frequent direct interactions with executive leadership. Responsibilities include managing data modeling related to development, marketing, and forecasting. This includes developing ad hoc (complex) business analyses and using findings of these analyses to inform strategic plans.

Consistent focus on process improvement by delivering automation solutions. As a critical link between Finance and all other business stakeholders, the individual is responsible for helping to produce succinct, business driving, actional insights. This individual is not afraid to roll up their sleeves and thrive in a fast-paced, dynamic environment which includes managing expected and unexpected deadlines, and possess a high-level of intellectual curiosity and can influence others without direct authority.

Preferred location:
New York Support Center (225 Varick St. New York, NY)
Hybrid: 3 days in office (Tue/Wed/Thu)

Eligible locations:
New York Support Center (225 Varick St. New York, NY)
Atlanta, GA Support Center (2 Ballpark Center, 800 Battery Ave SE Atlanta, GA)
Hybrid: 3 days in office (Tue/Wed/Thu)


Job Responsibilities

  • Data Modeling – works closely with the Real Estate team to gather insight into business needs & requirement to further our new site opening modeling. They are a key player in data driven decision making, as well as advancing level of insights leveraged by all levels of Real Estate. Present new site findings during Real Estate Committee directly to the broader leadership team.

  • Enterprise Forecasting and Insights – works closely with finance team and business leaders to gather insight into business trends to enhance forecasting and analysis of Sales/Revenue and other Enterprise items. They are a key player in enterprise-wide forecasting process including consolidating inputs across organization and being able to have informed perspectives on results

  • Develop and monitor KPIs to drive high-level oversight of business initiatives and company health, and develop regular insights from the data to enable performance management and facilitate accountability.

  • Business Partner to Functional Leads – strong business partner to functions to assist them with understanding drivers and trends in their business, identify growth opportunities in the business and develop ideas with organization leaders into strategic business plans.

  • Presentations and process automation– produce enterprise-level reporting such as drivers analyses, KPI’s, and ad hoc analyses. Consistently focused on process improvements and delivers automation solutions for team.

Related Experience

  • Retail or hospitality industry experience

  • 4-6+ years experience solving business problems through analytics (with a Bachelor’s Degree) or, 4+ years experience solving business problems through analytics (with a Masters Degree)

  • Degree focus: Economics, Computer Science, Business, Finance, etc.

Knowledge, Skills, Abilities

  • Experience applying advanced analytical disciplines to financial, consumer, and/or product-level modeling, forecasting, regression, time series, etc.

  • Highly skilled in SQL, Python, Tableau, Alteryx (or related toolset)

  • Able to work independently with little direct supervision

  • Strong analytical and problem-solving skills

  • Well organized, detail-oriented, and able to manage multiple projects simultaneously

  • Strong communication skills with the ability to tailor based on audience and present confidently and cohesively

  • At least 4 years of robust work experience in data science, analytics, statistical analysis or related experience

  • Proven track record of translating business problems into analytical frameworks for answering complex problems and delivering insights

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

  • Weekly Pay and Performance bonuses

  • Shake Shack Meal Discounts

  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

  • Medical, Dental, and Vision Insurance*

  • Employer Paid Life and Disability Insurance*

  • 401k Plan with Company Match*

  • Paid Time Off*

  • Paid Parental Leave*

  • Access to Employee Assistance Program on Day 1

  • Pre-Tax Commuter and Parking Benefits

  • Flexible Spending and Dependent Care Accounts*

  • Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $142,100.00 - $190,350.00

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.