Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager - Acquiring Optimization and Strategy
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Manager of Acquiring Optimization and Strategy is a newly created position on the Acquiring Team designed to work across the team to deliver strategic initiatives to accelerate the team’s revenue growth. The Manager is expected to become indispensable by managing projects and improving processes that will fuel team effectiveness and success – both internally and externally. This person will be comfortable taking ownership in representing the team and advocating on behalf of acquirers in conversations/decisions across Mastercard cross functional teams.
Role
• Strategic Projects: Lead strategic projects for the Acquiring Team, which could be internal in support of various cross-functional Mastercard initiatives or external in support of growing customer relationships and acceptance footprint. Communicate effectively with stakeholders to drive project completion and achieve business outcomes
• Data and Analytics: Conduct data-driven analyses to monitor team/customer performance, identify trends, and generate actionable insights (internal & external). Create reports, dashboards, and visualizations to help the team understand key performance metrics and progress toward goals.
• Operational Management: Manage and follow up on operational cases, resolving issues related to transaction processing, data discrepancies, and service delivery. Ensure timely and accurate resolution of cases, coordinating with internal teams such as Operations and Technical Support to address client needs.
• Process Management: Create and maintain a set of standards for account planning, tracking of team/account performance, and client engagement to be applied across the team. Manage the global engagement framework and interaction across the global acquiring accounts.
All About You:
• Self-starter who is eager to make a difference – this is a new position on the Acquiring Team so there is no ‘blueprint’ for success; it’s a terrific opportunity for this person to help define a role that will become an indispensable part of the team.
• Strong interpersonal and communication skills – ability to build strong working relationships at all levels both internally with key MA executives as well as externally with senior customer contacts.
• Track record of project management success to drive results - comfortable stepping into a leadership role and influencing cross-functional stakeholders to drive projects to success.
• Growth oriented mind set, curious out of the box thinker and problem solver – eager to challenge the status quo to drive continuous improvement to our team and our customers.
•• Experience working in the Payments ecosystem (e.g, network, acquirer, issuer, payfac, or ISO) or supporting the payments/technology sector as a consultant or banker
• Bachelor’s degree required
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase, New York: $139,000 - $223,000 USD
New York City, New York: $145,000 - $233,000 USD