About Us:
Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.
Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.
Product Offering:
Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:
Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.
Tokenization: Securely stores and manages payment data with a universal tokenization service.
Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.
Payment Vault: A secure storage solution for sensitive payment information.
Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.
About the Role:
As the Manager, Account Management, you’ll lead and grow our global Account Management team through Spreedly’s next exciting phase. If you’re a people-first leader who loves coaching AMs, driving operational excellence, and growing existing customer revenue in B2B SaaS, we’d like to hear from you.
You'll join Spreedly’s post‑sales leadership team and manage the Account Management team across SMB, Mid‑Market, and Enterprise segments. You will be responsible for building and executing a cohesive strategy for how we grow and retain a ~$40M+ book of business, while ensuring your team consistently delivers an excellent customer experience and meets assigned NRR and expansion targets.
The ideal candidate has experience leading account managers or existing‑business sellers, including enterprise accounts, and is comfortable balancing strategy, operations, and hands‑on deal work. You can operate independently with limited day‑to‑day oversight, and you thrive in environments with significant organizational change and growth. You are skilled at forecasting, running disciplined operating rhythms, and coaching AMs on whitespace, negotiation, and complex deal management. You enjoy digging into customer business models, helping your team quantify value, and building scalable processes that enable your AMs to grow their books year over year.