Management & Program Analyst

Management & Program Analyst

Department: Department of Veterans Affairs

Location(s): San Diego, California

Salary Range: $85307 - $110905 Per Year

Job Summary: The incumbent reports to the Chief of Medicine and serves as an advisor to the Supervisory Management and Program Analyst, working closely with other clinical and non-clinical services to ensure coordination in the delivery of medical services. The incumbent provides the Chief of Medicine Service and the Supervisory Management and Program Analyst with and objectively based information for making decisions on the programmatic aspects of organizational operations and management.

Major Duties:

• As the Program Analyst for Medicine Service, the incumbent collaborates with the Supervisory Management and Program Analyst to provide comprehensive administrative support to the Chief of Medicine Service. The incumbent engages in high-priority projects and conducts complex analyses related to Medicine Service performance goals and measures. The incumbent advises the Chief of Medicine and the Supervisory Management and Program Analyst based on evaluations and in-depth analyses of resource utilization, workload, and productivity data for Medicine Service, contributing to performance improvement and organizational efficiency. - Serves as an evaluator, advisor, and performance improvement advocate for the Service and for inter-service activities in which Medicine Service plays a role. - Functions as a resource and program analyst for the Medicine Service. - Serves as an advisor and consultant to the Chief of Medicine Service, Section Chiefs, and the Supervisory Management and Program Analyst. - Engages in high-priority projects as assigned by the Chief of Medicine Service and the Supervisory Management and Program Analyst. - Coordinates the overall administrative duties and tasks of the Medicine Service Administrative Office in the absence of the Supervisory Management and Program Analyst. - Performs program cost analyses such as development of life-cycle timelines and cost-benefit or economic evaluations of programs. Independently conducts cost-effectiveness studies for clinical or administrative programs with service-wide and/or facility-wide impact. Reviews all aspects of new or established programs, including pertinent studies, policies, objectives, workload models, resource estimates, and utilization issues. - Develops procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems and line/operational programs. - Evaluates processes and makes recommendations for effective organizational changes. - Provides position management recommendations to the Chief of Medicine, Section Chiefs, and the Supervisory Management and Program Analyst. Responsibilities include advising on workload distribution across positions, determining appropriate skill mixes, and identifying workforce categories needed to accomplish the work. Develops major proposals requiring comprehensive analysis prior to recommending significant changes in workforce distribution, positions, and functional responsibilities. Also develops manpower utilization proposals. - Assists the Supervisory Management and Program Analyst with budgetary analysis and fund control point management. Monitors budget allocation and execution to ensure clinical and program objectives are met. Tracks the use and rate of expenditure of allocated funds through ongoing communication with subspecialty Sections and clinical areas within Medicine Service. - Assists with the formulation of new policies and procedures and revises existing Medical Center and Service-wide policies as necessary. Drafts new and revised Medical Center Memoranda and similar documents that become official policy upon appropriate review and concurrence. Drafts responses to action items tasked through the Chief of Staff, Director's Office, VISN, or VACO. Prepares controlled correspondence and researches and provides written responses to patient complaints concerning Medicine Service providers and employees. - Assists the Supervisory Management and Program Analyst with personnel management activities for Medicine Service. Performs a range of HR-related duties including, but not limited to, recruitment actions and salary-related documentation. - Uses MS Word or comparable word-processing software to perform office automation functions such as storing and retrieving electronic documents and files, activating printers, inserting and deleting text, formatting reports and memoranda, and sending/receiving email. Uses MS Excel or comparable spreadsheet software to develop and modify spreadsheets for graphical data displays. Uses MS PowerPoint or comparable graphics software to develop presentation materials. Utilizes the Veterans Health Information & Technology Architecture (VistA) and related Medical Center computer systems. Principal responsibilities include: Work Schedule: Full-time, Monday -Friday, 07:30 am - 04:00 pm Compressed/Flexible: Not Authorized Telework: Yes, at management discretion. Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst/10136A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Qualifications for GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of Program-wide and Service-wide operations. Knowledge of pertinent laws, regulations, policies, and precedents which affect the use of program and related support resources in the area studied is required. Additionally, the incumbent must possess knowledge of major issues, Medicine Service goals and objectives, work processes, and administrative operations of the organization. The position requires effective written and oral communication skills. Communication skills required to present recommended changes and/or improvements to the overall operations of the Pulmonary Sleep Disorders Program and the Medicine Service. Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher- level graduate education leading to such a degree or LL.M., if related. Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond; equivalent combinations of successfully completed graduate level education (in excess of the first 2 full years of graduate level education) and specialized experience to meet the total experience requirements. You will be rated on the following Competencies for this position: Accountability Administration and Management Attention to Detail Communication Customer Service Decision Making Financial Management Flexibility Integrity/Honesty Interpersonal Skills Learning Organizational Performance Analysis Planning and Evaluating Project Management Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/08/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12944474. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-05-08