Management & Program Analyst

Management & Program Analyst

Department: Department of Veterans Affairs

Location(s): Jamaica Plain, Massachusetts

Salary Range: $84579 - $131790 Per Year

Job Summary: The position is located in the Veterans Health Administration (VHA), New England Health Care Network (VISN 1), VA Boston Healthcare system, Jamacia Plain campus, VHA National Center for Posttraumatic Stress Disorder, Behavioral Science Division, (NCPTSD, BSD) and b) The National PTSD Brain Bank (NPBB) located at VA Boston. The Program Management Analyst provides a full and comprehensive range of independent administrative oversight and support for both national programs:

Major Duties:

• Mental Health Operations, National Center for PTSD. The NCPTSD, BSD is one center of a nationwide Congressionally mandated seven-part consortium dedicated to research and education on trauma and PTSD while the National PTSD Brain Bank serves as the nation's first brain tissue repository, dedicated to researching the physical impact of stress, trauma, and PTSD on brain tissue. The NCPTSD, BSD is one center of a nationwide Congressionally mandated seven-part consortium dedicated to research and education on trauma and PTSD while the National PTSD Brain Bank serves as the nation's first brain tissue repository, dedicated to researching the physical impact of stress, trauma, and PTSD on brain tissue. Both of these national programs are field based programs reporting to Mental Health Operations and Suicide Prevention at VA Central Office. Major duties include: Administrative Management Provides for the overall administrative management for both the NCPTSD, BSD and NPBB research programs and core management duties. The Management Program Analyst is responsible for the performance of the administrative activities of the NCPTSD, BSD and NPBB and for assuring that the activities of all NCPTSD, BSD and NPBB staff are conducted in compliance with the policies and guidelines of VHA Mental Health Operations, National Center for PTSD, Research and Development, and VA Boston Healthcare System. Directs the personnel management program for both the National Center for Posttraumatic Stress Disorder Behavioral Science Program (NCPTSD, BSD) and the National PTSD Brain Bank Program, located at the Boston VA (NPBB), including matters involving recruitment, promotions, awards, position classification, training, disciplinary actions, etc. Shares administrative oversight responsibility with the Director and Deputy Director of the NCPTSD, BSD and with the Director and Chief of Scientific Operations of the NPBB for performance appraisal and merit pay programs. Provides expert advice to senior staff within the NCPTSD, BSD and NPPB including the Deputy and Director of the NCPTSD, BSD and the Director of the NPBB on human resource needs. Develops status reports or response materials for both NCPTSD, BSD and NPBB leadership for higher level attention, review or signature which includes Congressional Tracking Report details, VACO requests for information, and information for the Executive Director of the National Center for PTSD. Oversees research credentialing activities for multiple staff at GS levels ranging from GS-11-GS-15 and ensures compliance by all staff within both Divisions. Budgeting/Financial Management Work full responsibility for budget planning, execution, and analysis for both the NCPTSD, BSD and the NPPB budget and study specific projects. Budget execution requires making comparisons of planned versus actual expenditures of the NCPTSD, BSD and NPBB program related and study-specific budgets within a framework of priorities, funding, and overall project objectives including improved effectiveness and efficiency for the National Center for PTSD, research programs at Boston University, the National Center for PTSD Brain Bank and BSD. These in turn improve workload distribution within the Division. Problems are brought to the attention of the Directors of both programs respectively for study specific projects the Management program analyst plays a critical role in resolving these issues. Formulates and executes a budgetary plan for the NCPTSD, BSD and the NPPB each fiscal year which will be approved by the Director of the National Center for PTSD and will be based on VACO and VA guidelines. Analyzes salary, other operating costs, IT and equipment requirements and expenditures of all the funds. Prepares budget summary reports for the Division leadership approval and submission to VHA Mental Health Operations at the end of each quarter and each fiscal year. Promotion Potential: This position involves a multi-grade career ladder. The major duties listed above represent the full performance level of GS 12. At the GS-11 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-12. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds. The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: This position is authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst/PD025840

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: To qualify for the GS-343-11 based on specialized experience: You must have one (1) year of specialized experience at the GS-09 level or equivalent for this position. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. At the GS-12 full performance level, the incumbent demonstrates: Knowledge of a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems. comprehensive knowledge of the range of administrative laws, policies, regulations, and precedents applicable to the administration of one or more important public programs. knowledge of agency program goals and objectives, the sequence and timing of key program events and milestones, and methods of evaluating the worth of program accomplishments. Knowledge and understanding of the full range of healthcare support functions and operations such as: financial reporting, Knowledge may be applied in preparing recommendations for legislation to change the way programs are carried out; in evaluating the content of new or modified legislation for projected impact upon agency programs and resources; and/or in translating basic legislation into program goals, actions, and services. Skill to plan, organize, and direct team study work and to negotiate effectively with management to accept and implement recommendations, where the proposals involve substantial agency resources, require extensive changes in established procedures, or may conflict with the desires of the activity studied. To qualify for the GS-343-11 based on education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher level graduate education leading to such a degree or LL.M., if related. To qualify for the GS-343-11 based on combination: Applicants may also combine education and experience to qualify at this level. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. When crediting education that requires specific course work, prorate the number of hours of related courses required as a proportion of the total education to be used. You will be rated on the following Competencies for this position: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: the work is primarily sedentary, although some slight physical effort may be required. assignments regularly involve long periods of standing, bending, and stooping to observe and study work operations in an industrial, storage, or comparable work area. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12895284. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 03/10/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-03-10