Critical Tasks and Expected Contributions/Results:
Assist UWs on tasks such as:
Manage the UW team mailbox, and allocation of quotes among underwriters
Assess the risk of Micro SME quotes
Prepare Table of Benefits for renewals and new business inceptions for corporate and SME
Perform legal check on new quote census.
Screen SME and corporate groups before allocation.
Generate reports from system and do the needful formatting
Liaise with sales team to manage expectations on quote TATs
Participate in problem solving activities to define problems, identify root causes, suggest solutions for continuous improvements of processes and procedures to work more efficiently and effectively
Utilize and adhere to internal guidelines and procedures to ensure that all assigned work is processed in timely manner and meet compliant standards
Support underwriters in other tasks, as needed
Key Challenges/Anticipated Changes in Environment:
Operating ambiguity effectively, even when things are not certain or the way forward is not clear.
Manoeuvring comfortably through complex policy, process, and people-related organizational dynamics.
Developmental Value of Position:
The candidate will have a complete training schedule including but not limited to the below:
Underwriting function
Health Insurance regulations
Understanding of health insurance market and competitors’ landscape
Cigna products and benefits
Underwriting concepts: Premium, claims, Loss Ratio, IBNR, Outstanding, Trend etc.
UW Tools & Portals
Experience/Knowledge, Education and Other Requirements:
Bachelor’s degree majoring in Finance, Actuarial, Mathematics/ Applied Mathematics, Economics, Statistics or similar
Proficiency in Microsoft Excel, Word, PowerPoint and Outlook is a must
Knowledge of insurance industry and/or medical condition assessment will be viewed favourably
Personal Competencies Required:
Attention to details
High level of numeracy & accuracy
Strong analytical skills
Ability to take ownership and time management
Able to manage stakeholder expectations
Good interpersonal skills
Good organizational skills
Adaptable
Self-motivated, responsible and holds self and others accountable to meet commitments
Operating effectively, even when things are not certain or the way forward is not clear
Resourceful and independent
*The Management Associate role is a 2-year contract position, with the opportunity to transition into a permanent role upon successful completion of the 2-year contract.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.