Department of Homeland Security

Management and Program Analyst

District of Columbia, District of Columbia Full time

Management and Program Analyst

Department: Department of Homeland Security

Location(s): District of Columbia, District of Columbia

Salary Range: $120579 - $156755 Per Year

Job Summary: This vacancy is for a GS-0343-13, Management and Program Analyst located in the Department of Homeland Security, U.S. Coast Guard, CIVILIAN HUMAN RESOURCES DIRECTORATE -CG-1C in WASHINGTON, District of Columbia.

Major Duties:

  • You will serve as a Management and Program Analyst and be responsible for performing duties that contribute to the overall accomplishment of the PSC-CPM mission. These duties include special projects; correspondence preparation, review and control; organizational and management studies; and program reviews. These duties involve and affect all elements of PSC-CPM and are essential in assuring that communications from PSC-CPM are accurate and effective. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Evaluating the Personnel Service Center-Civilian Personnel Management (PSC-CPM) programs to identify performance gaps and recommend process improvements.. Supporting PSC-CPM by managing priorities, coordinating resources, and ensuring compliance with Human Resources policies.. Analyzing regulation and policies to assess impact and recommend changes to ensure PSC-CPM compliance. Leading special projects involving data research and reporting to inform leadership decisions and improve operations. Preparing reports, briefings, and correspondence for senior leaders to support clear, informed decision-making. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information

Qualifications: To qualify at the GS-13 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-12 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular and recurring basis. Analyzing program operations using qualitative and quantitative methods to identify performance issues and recommend changes. Conducting organizational or internal control reviews to evaluate program effectiveness and propose process or policy enhancements. Interpreting federal regulations and policies to provide guidance to leadership on compliance or needed changes. Coordinating mission-critical projects that require data research, evaluation, and reporting to support oversight and decision-making. Preparing executive-level reports and briefings that summarize analysis and support leadership decision-making and strategic planning. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education can not be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a resume, any applicable assessments, and any applicable and/or required supporting documentation. Please see the "Required Documents" section below for additional information. All application materials, including transcripts, must be in English. We encourage you to apply online. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, and any supporting documents by 11:59 PM eastern standard time on 12/19/2025. USA Hire Assessment - If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Application Deadline: 2025-12-19