The Opportunity: The purpose of this role is to manage digital operations, cross channel collaboration and support the delivery of Majesco Policy Administration system (PAS). The Majesco Product Owner Senior Lead will ensure that PAS operations are effectively managed through responding to issues, delivering reporting and performing testing. In this role, you will continually learn and develop skills in PAS product ownership through increasing capabilities in data analysis, UI design, performance management, research and agility
Location: New York City, New York or Sun Prairie, Wisconsin
Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week.
The salary range for this role is: $130,500 - $245,000, depending on experience and geographic location
Your New Role
Effective planning of operational tasks to enable the smooth operation of the Majesco Policy Administration System
Recognize trends and repeat issues and work with business stakeholders on longer term fixes to reduce frequency
Self and formal learning to improve Product Owner skills
Support the creation of product roadmaps, epics, features, user stories, and acceptance criteria
Contribute to all Agile ceremonies including PI Planning, Daily Standups, and Backlog Refinement, and retrospectives.
Collaborate with business stakeholders to enable the operational management of the Majesco PAS.
Use various sources of insight, metrics and data available to make data driven decisions.
Develop a strong understanding of customer needs, motivations and behaviors to influence experiences that contribute to a rewarding customer experience.
Build a deep understanding of the Policy Administration System from product design, underwriting, process, claims and commercial
Perform UAT of product improvements
Manage compliance related changes
May assist with Business Production Support tasks as needed
Required Qualifications
Bachelor’s degree or equivalent combination of education and work experience
Preferred Experience
Extensive Commercial Insurance experience
Policy Administration system ownership or administration experience
Experience in financial services
Certified Product Owner
SAFe Certification
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working – a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US.
Why QBE? What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success – and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search for and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Skills:
Agile Application Development, Commercial Acumen, Communication, Critical Thinking, Customer Value Management, Decision Making, Digital Strategy, Intentional collaboration, Managing performance, Product Backlog Management, Product Roadmapping, Software Development, Stakeholder Management, Strategic Planning, Team DevelopmentHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.