About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Auckland, New Zealand (On-Site)
Responsibilities
- Active monitoring of devices and networks for alarms
- Respond to and provide 1st line enquiry support for problems and service requests
- Provide remote trouble shooting of 1st line equipment or modules
- Dispatch 1st line maintenance teams for fault rectification
- Assist with maintaining test facility operational readiness for test programmes
- Reporting on overall systems performance and achievement of SLA.
- Assisting Operations by authoring and reviewing work instructions for the operations team
- Maintain records and documentation of project equipment and spares
- Take responsibility for administrative, operational and logistic tasks assigned.
- Comply with existing local work instructions and guidelines
- Maintain a sound working relationship with the customer and other relevant stakeholders
- Assist the maintenance team in proactively identifying issues and proposing solutions to the Service Delivery Manager
Requirements
- MS Office suite
- Computer networking, including basic understanding of TCPIP, Firewall operations and switch technologies
- Customer interface
- Sound interpersonal skills – good team player
- Demonstrated self-starter
- Knowledge in transportation or vending systems is desired
- Exposure to Server environments is desired
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.
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