Maintenance Technician

Position: Maintenance Technician

Location: Tampa, FL

Primary Responsibilities: The Maintenance Technician is primarily responsible addressing post-occupancy repair/renovation and maintenance issues.  

Skills & Competencies: 

• 3+ years of maintenance experience  

• Knowledge of all types of construction repairs and renovation  

• HVAC, plumbing, electrical knowledge (preferred)  

• Fair Housing Certification (preferred, or willing to obtain)  

• HVAC Certification (preferred)  

• Strong customer service and organizational skills  

• Ability to utilize technology (computer, iPad) to communicate effectively and schedule appointments  

• Microsoft Office Suite experience preferred 

• Valid Driver’s License 

• Reliable transportation – employee is responsible for using personal transportation to pick up supplies and drive to job sites  

• Handyman tools are required  

Essential Job Functions: 

• Assists in all aspects of the property’s maintenance including preventative, corrective, deferred and emergency maintenance.  

• Address post-occupancy repair/renovation and maintenance issues. Work in tandem with the local property management team under the supervision of the Maintenance Manager.   

• Address punch lists and correct additional deficiencies in occupied properties.  

• Complete work orders in a timely manner and send reports to direct supervisor.  

• Key metrics include work orders completed on a daily and weekly basis, number of rescheduled appointments, number of repeat visits to fix the same issue, and customer satisfaction.  

• Observes safety and security procedures. Determines appropriate action beyond guidelines.   

• Be kind, understanding and empathetic of resident complaints and maintenance requests.  

• Conduct yourself in courteous and professional manner at all times. 

• Uses equipment and materials properly and as required under OSHA Requirements.  

• Reports potentially unsafe conditions to management 

• Other duties, as assigned by supervisor or leadership team. 

Key Metrics & Responsibilities 

• Work orders completed on a daily and weekly basis 

• Number of rescheduled appointments 

• Number of repeat visits to fix the same issue 

Physical Requirements 

• Capable of working extended hours, to include evenings, weekends and holidays as necessary. 

• Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed. 

• Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone. 

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary. 

• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills. 

• Must be able to work in small and confined spaces for extended periods of time. 

• Must have finger dexterity for typing/using a keyboard. 

Environmental Requirements 

• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns. 

• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties 

• Reliable transportation to meet schedule work environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.