Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As a Mainframe zOS Support Specialist at Kyndryl, you’ll be responsible for managing, optimizing, and supporting z/OS and z/VM systems in enterprise mainframe environments. In this role, you ensure high system availability, maintain patch compliance, and support stable, secure operations for business‑critical platforms.
You will proactively monitor mainframe environments, analyze performance, resolve incidents using management tools, and collaborate with cross‑functional teams to support business operations and implement best practices. Your expertise plays a key role in maintaining reliable and compliant environments that support global enterprise workloads.
Key Responsibilities
Manage and optimize z/OS and z/VM systems to ensure availability, stability, and performance.
Proactively monitor mainframe environments and resolve incidents using management tools.
Maintain patch compliance and coordinate system updates to minimize downtime and risk.
Collaborate with cross‑functional teams to support business operations and implement best practices.
Document system changes and maintains accurate records to support audits and compliance.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to growing your career. Whether you want to deepen your specialization in mainframe systems or broaden your scope across enterprise infrastructure platforms, you’ll find opportunities here to work on mission‑critical environments, develop advanced expertise, and build a long‑term career with global impact.
Who You Are
You’re good at what you do and bring extensive hands‑on experience supporting enterprise mainframe environments. You demonstrate a strong growth mindset, take ownership of system availability and compliance, and apply analytical thinking to solve complex technical challenges. You work effectively in structured, regulated environments and collaborate confidently with global technical teams.
Required Skills and Experience
7+ years of hands‑on experience supporting mainframe environments, including z/OS and z/VM systems.
Proficiency in administering and troubleshooting z/OS and z/VM systems.
Experience using mainframe management tools for monitoring, performance analysis, and incident resolution.
Strong analytical and problem‑solving skills in enterprise‑scale environments.
Preferred Skills and Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Intermediate English proficiency, required for technical documentation, incident reporting, and communication with global teams.
Familiarity with patch management, incident response, and compliance processes.
Experience working in regulated, audit‑driven, or high‑availability enterprise environments.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.