Mail Clerk

Mail Clerk

Department: Department of Veterans Affairs

Location(s): Dallas, Texas

Salary Range: $39582 - $51459 Per Year

Job Summary: The Primary Purpose of the Position is: To work in the Mail Center section within Supply Chain Management Service, which is the central point for receiving, controlling, distributing and dispatching classified and unclassified mail originated by the Department of Veterans Affairs and other Federal Government Agencies.

Major Duties:

• Duties Include but are not limited to: Incumbent receives all incoming mail and packages and sorts according to 50+ mail codes, name, department, service or address. Materials received that are misaddressed or addressed to only the activity are opened and read to determine the subject to direct the material to the proper organizational elements. Receives all incoming classified mail and packages for processing. Classified includes US Postal Service (USPS) Registered, Certified, Insured, Express, Priority mails as well as commercial carrier, e.g., Federal Express, United Parcel Service or contract carrier. Receiving and handling of hazardous and/or perishable materials, urgent and sensitive documents (e.g., Express Mail, etc.) varies among the different carriers. An internal signature is in turn acquired for the above special mail for accountability upon delivery. Analyzes and or reads as necessary and routes large volumes of general and specialized mail from the private citizens and organizations as well as other Federal Agencies, requesting a wide range of information from various Service/Product Lines and Sections throughout the Medical Center. Incumbent is responsible for processing and safeguarding official mail in accordance with established security and postal policies and procedures. Incumbent will report signs of tampering or any suspicious items to their team lead or Supervisor immediately. Operates mail processing equipment i.e. meter machines, envelope inserter; sets-up,operates and monitors the equipment to mail out packages, notices, letters or postcards. Applies proper judgment for the application of postage relative to the letter/package content or the sender's requirement. Monitors the equipment during operation to avoid and clear jams when they occur. The incumbent is able to correctly adjust machine malfunctions as required. Cleans and performs minor maintenance as required to keep machines functioning properly, e.g., replenishing ink levels, paper, envelopes, or toner. Processes all outgoing materials for mailing via USPS, commercial and contract carriers to correspondents located throughout the Department Veteran Affairs service area. Screens outgoing mail to insure adherence to USPS and agency procedures, e.g., proper return and forwarding addresses are used, and proper packaging of contents. Mail is weighed to determine appropriate classification of mail to be used. The mail clerk determines the most cost-effective method to process mail while still meeting the senders' special requirements. Mail/parcels must be sorted and bundled according to zip codes. Since there is a cost reduction for level of breakdown, the incumbent must be able to determine the appropriate breakdown of each zip code to maximize financial savings to the Medical Center. Large volumes of letters are to be faced and trayed according to USPS or other guidelines. Prepares various logs, receipts, mailing labels,etc., and packages the materials for shipment in accordance with established USPS or carriers guidelines and procedures. Driver Receipt and Dispatch Duties Incumbent will drive a government vehicle to provide mail courier runs to all outlying Bonham VA offices/facilities, the United States Postal Offices (USPS), and various other organizations. Responsible for the transportation of classified material and ensuring that these packages/records are handled according to the guidelines stated in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Incumbent is required to possess a valid government vehicle drivers card. Drivers License: A current, state issued driver's license is required for this position. Note: We cannot accept photographs, therefor; do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state issued driver's license. A pre-placement examination will be required to be able to determine if the incumbent is able to safely operate a Government Vehicle. Work Schedule: Monday - Friday, 8:00am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD09435A Relocation/Recruitment Incentives: Not Authorities Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/09/2026. You may qualify based on your experience and/or education as described below: General Experience: You must have one year of generalized experience: Examples of generalized experience would typically include, but are not limited to: Identifies subject of correspondence with proper destination, Receives, separates, and sorts facility internal mail for redistribution, Prepares outgoing mail for processing by sorting into accounting groups, Monitors postage meters for sufficient funds levels. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of general experience and education beyond high school. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12895780. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 03/09/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-03-09