Mail Clerk

Mail Clerk

Department: Department of Veterans Affairs

Location(s): Bath, New York

Salary Range: $40736 - $52957 Per Year

Job Summary: This position is located at the VA Medical Center in Bath, NY in the Acquisition and Materiel Management department. The purpose of the position is to process incoming and outgoing mail at the Medical Center and outlying buildings. This position reports directly to the Logistics Manager.

Major Duties:

• Major duties include but are not limited to: Internal Distribution 30%: Receives all mail facility mail from external sources. Responsible for recognizing suspicious packages and taking necessary steps to alert facility. Receives and separates all facility internal and external mail. Sorts mail for all internal distribution by mail routing symbol, department or employee name. Responsible to put and remove mail in locked post office boxes. Processing Out-Going Mail 25%: Prepares outgoing mail for processing by sorting into accounting groups, sub-grouping by class of service. Identify and separate mail generated from within the facility. Keep daily records for all outgoing accountable mail in addition to keeping a log book for the post office. Mail Analysis 25%: Separates inpatient and outpatient mail. Analyzes and keeps weekly multiple spreadsheets for all outgoing mail costs and piece count for all metered mail, business reply mail, UPS, and Network mail outs. Track monies accurately that are on postage meter and not let fall below a set amount and that's in place to ensure dailt mail operations. Facility Education 10%: Provides one-on-one education as needed to facility employees on the acceptability of mail pieces, classes of mail, special mail services and proper addressing/ packaging of mail. Keeps accurate listing of all mail codes for each department within the facility and shares with staff. Reproduction Requests 10%: Process copies for the facility to include pamphlets, magazines or any request that is not handled by Station Graphic Center. Work Schedule: M-F 7:30AM - 4:00PM Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD05915A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/12/2026. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of processing mail for cost effectiveness, accountability, and tracking purposes. Ability to research, assemble and compile mail service information and evaluate the results against appropriate mail standards and recommend alternate actions where indicated. Knowledge of data entry to enter and retrieve patient information to address. Processing incoming and outgoing mail and managing a mail system. Maintain and update a filing system to include storage/reference and retrieval. Ability to improve procedures and maintain supplies and equipment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successful completion of 4 years above high school (This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school). (TRANSCRIPT REQUIRED). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the first 60 semester hours (i.e., beyond the second year) to meet the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. (TRANSCRIPT REQUIRED). You will be rated on the following Competencies for this position: Customer Service (Clerical/Technical) Decision Making Manages and Organizes Information Manages Resources Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Position involves standing for long intervals of times as well as consistently walking while delivering mail to over 100 mailstops. Incumbent is also walking, bending, pulling, pushing, climbing stairs and lifting throughout the day. Incumbent lifts up to 20 pounds. Work Environment: Work is performed in an office setting that is lighted, heated, and ventilated. Work is performed on a loading dock with motorized equipment such as a flatbed cart. Incumbent wears protective gloves daily while handling Lab samples. These samples have to be sorted through and put in bio hazards bags for transporting to the Lab by mail staff. The Mail Clerk has access to respiratory protection in the event of a suspicious package. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/12/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12949478. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-05-12