Mail Clerk

Mail Clerk

Department: Department of Veterans Affairs

Location(s): Amarillo, Texas

Salary Range: $37193 - $47334 Per Year

Job Summary: The position functions as a Metered and Express Mail Clerk in the Logistics Service Line. Incumbent provides support to the Amarillo VA Health Care System (AVAHCS) and CBOCs.

Major Duties:

• Major duties include: Responsible for the daily activities involving the operation of the facility mailroom which include timely and accurately processing of mail, delivery and pickup, and copy reproduction activities. Works with appointed staff to monitor and maintain control point funds for facility metered mail. Monitors and maintains funds for returned mail postage, communicates with location Post Office and appointed facility personnel for requesting, reporting and payment of funds in manner designated through fiscal requirements. Maintains daily activity schedule and reports reflecting transactions pertaining to the mail room and expenditures of control point funds. Monitors and schedules maintenance of equipment and software used in the operations of healthcare system Mail Rooms. Processes incoming, outgoing and internal routing of facility mail maintaining timeliness considerations, appropriate handling and accuracy in support of facility mission. Reviews outgoing mail for appropriateness of mail categories, i.e. 1 class, priority, Federal Express, etc., inappropriate use of metered mail, acts as the subject matter expert regarding appropriate mail categories, provides staff education of mail processing options and assists in determination of most cost effective manner to ship parcels and packages from the facility. Responsible for facility copy reproduction processes to include assistance in policy and process development, equipment maintenance and subject matter expert in reproduction options available. Completes all requests for reproduction per policy and process requirements in a timely and appropriate manner, promptly communicating with staff when reproduction requests exceed facility ability to complete and provides guidance on alternative resources. Work Schedule: Monday - Friday; 0730-1600 Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD02073A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/13/2026. You may qualify based on your experience and/or education as described below: General Experience: You must have one year of general experience. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. This includes knowledge of U.S. Postal Service regulations and mail handling regulations; knowledge of administrative and professional subject matters in order to classify material, prepare file contents and route materials quickly and efficiently; AND knowledge of basic computer and typing skills to operate the agency's computer program applications for patient location computer based postal equipment, mailing reports and workload reports. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have two years of education above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (TRANSCRIPT REQUIRED). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12944644. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 05/13/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-05-13