Department of the Air Force

MAIL ASSISTANT

Menwith Hill, United Kingdom Full time

MAIL ASSISTANT

Department: Department of the Air Force

Location(s): Menwith Hill, United Kingdom

Salary Range: $42679 - $55486 Per Year

Job Summary: Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to ensure inbound and outbound mail is processed daily to avoid delays to service levels. Assists with oversight of the Postal Service Center (PSC), which provides services to dormitory residents.

Major Duties:

  • Assists with planning, organizing, and overseeing the activities of the OMC. Researches, interprets, analyzes, and applies DoD 4525.9-M, (MPM) Military Postal Manual and DODI 4525.09 DAFI 36-3804. Performs various duties involving the control, processing, and delivery of incoming mail, servicing an extensive, functionally diverse organization. Receives, distributes, and dispatches government official and personal mail. Serves as Official Mail Center expert for contracted Postal Services. Under the supervision of the base Post master participates in and revises, maintains, administers, and evaluates the installation's postal service contract for the Official Mail Center (OMC), Postal Service Centers (PSC) and Central Mail Room (CRM) to ensure government requirements, as stated in the Statement of Work (SOW) are met. Manages the operation of the installation Postal Service Center (PSC). Provides oversight of mail delivery service, including personal mail for military personnel assigned to the installation or tenant activities. Provides expedient and complete mail services sent via commercial carriers. Responsible for the oversight of the receiving, controlling and processing commercial carrier parcels (i e UPS and FEDEX parcels).

Qualifications: In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes knowledge of the full range of mail system procedures, including special handling procedures for selected materials. Knowledge of postal and agency regulations governing the control and processing of various types of mail, including certified, registered, and classified. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of functional requirements for official/personal mail including USPS, DoD, and Air Force postal instructions, policies, and directives governing the receiving, controlling, transporting and processing of all classifications of mail, including special services mail and commercial carrier mail. 2. Knowledge of the functions, organizational structures and locations of the units serviced in order to effectively receive, organize, and deliver administrative communications in an expeditious manner. 3. Knowledge and understanding of Contracting Officer Representative surveillance requirements and basic concepts of the contract administration process sufficient to determine information collection costs and relating costs to various budget and financial situations. 4. Ability to learn and operate automated programs and equipment; including postal meter and office applications. 5. Ability to communicate effectively, both orally and legibly in writing and also to represent the organization in a professional manner. 6. Knowledge of safety requirements as outline in applicable safety standards, regulations, and/or technical orders. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: The complete Application Package must be submitted by 11:59 PM (EST) on 12/11/2025 To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12845079 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp. Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here. For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your name, first and last, MUST be included on your resume. 2. A complete Application Questionnaire 3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name. 4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant.

Application Deadline: 2025-12-11