Are you ready to step into the world of opulence and redefine legendary service?
Action Property Management is seeking an exceptional individual to join our elite team as a Luxury Door Host (Front Desk/Valet) at our prestigious luxury high-rise, The Carlyle Residences, located in Los Angeles. As one of the first points of contact for residents and guests, you will play a critical role in delivering a refined, five-star experience while setting the tone for service excellence throughout the property.
This position offers a clear growth path to Concierge, making it an ideal opportunity for hospitality professionals looking to advance within a luxury residential environment.
Compensation: $24.00 – $26.00 per hour
Schedule: Schedule varies and includes day and evening shifts, generally between 8:00 am–4:30 pm and 12:30 pm–9:00 pm. Flexibility is required, as shift days and times may vary based on operational needs.
Driving Responsibilities: Yes
Here are a few perks to joining this amazing team:
Career growth opportunities
Annual bonus based on tenure
Full uniform and dry cleaning provided
Flexible schedules
Fun, team-oriented environment including holiday celebrations, staff appreciation lunches, training, and mentoring
Why You’ll Love Working at Action
Birthday Holiday: Enjoy a paid day off to celebrate your birthday
One-on-One Mentoring: Personalized guidance and professional development support
10 Days’ Vacation: Generous time off to relax and recharge
Team Member Incentive Program: Earn rewards for your contributions
Comprehensive Health Benefits: Medical, dental, vision, 401(k) with company match, and life and disability coverage for qualifying team members
Pet Insurance: Coverage options for your furry companions
Year-End Bonus: Recognition for your dedication and performance
Employee Discounts: Retail, travel, and entertainment savings through LifeMart
What You’ll Do (Job Duties)
As a representative of Action Property Management and The Carlyle Residences, the Luxury Door Host delivers consistent five-star service and ensures a welcoming, polished arrival experience for all residents and guests. This role oversees the front driveway and entrance, directing incoming traffic and coordinating closely with valet operations to manage vehicle flow and service efficiency.
Responsibilities include escorting residents and guests into the building, assisting with luggage, packages, and personal items, and maintaining the cleanliness and professional appearance of the front door, driveway, and lobby areas. The role also includes valet duties such as parking, retrieving, and relocating vehicles.
While the primary responsibility is door and valet coverage, this position is cross-trained at the front desk and expected to step in for Concierge coverage when needed, including monitoring lobby activity, maintaining access control, answering phones, assisting residents, and managing package distribution. Permanent Concierge shifts may become available in the future based on staffing needs and performance.
Requirements
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
Minimum of 6 months of customer service experience; hospitality, luxury retail, or fine dining experience preferred
Must be willing to valet and cross-train across front desk, door host, and valet functions
Valid California Driver’s License required
Hospitality Management college students or recent graduates are highly desired
Polished and professional appearance and demeanor
Positive, team-oriented attitude
Strong judgment with a solutions-oriented mindset
Proactive and service-driven approach
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.
Action Property Management is an Equal Opportunity Employer and supports a Drug-Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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