Loudspeaker Enterprise Intake Manager

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About this role:

Wells Fargo is seeking a Business Execution Senor Manager within Enterprise Complaints, Remediations and Loudspeaker (ECRL).

We are seeking a dynamic and strategic leader to drive the development and execution of initiatives and day-to-day operations within the Loudspeaker program. This role will focus on enhancing program capabilities, overseeing day-to-day operations, and implementing process improvements that increase efficiency, mitigate risk, and deliver long-term value.

The successful candidate will play a critical role in elevating the Loudspeaker program to amplify employee voices, fostering an inclusive culture, and supporting Wells Fargo's s commitment to creating a better experience for both our customers and employees.

In this role, you will:

• Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility
• Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives
• Identify potential risks when implementing change along with developing mitigation strategies and plans
• Recommend opportunities for Business Execution process improvement
• Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
• Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
• Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business
• Ensure day-to-day business oversight routines and activities are completed timely
• Manage allocation of people and financial resources for Business Execution
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years Management or leadership experience

Desired Qualifications:

• Strong Strategic Leadership experience with proven ability to lead large-scale initiatives
• Strategic Leadership experience; Creating and achieving a desired future state vision through influence on individual and group goals, reinforcements, and systems
• Experience managing multiple, high-priority projects and reporting on progress and results
• Change management and transformation experience on an enterprise level
• Ability to implement a solution and communicate, in clear business terms, the benefits of the proposed risk management approach
• Ability to create and improve process through strategic thinking
• Proactive innovator, motivator and change agent; able to effectively and constructively lead
• Experience in problem analysis, solution implementation, and change management change in an organization
• Ability to motivate groups and to quickly gain the trust/confidence of executive leaders
• Demonstrated success in driving cultural and operational transformation across multiple business units
• Track record of influencing senior stakeholders and aligning diverse teams toward common strategic objectives.
   

Job Expectations:

• This is an in-office position currently requiring at least three in-office days per week at one of the locations listed below.
• Relocation assistance is not available for this position
• Visa sponsorship is not available for this position
• Ability to travel 20%

Job Location:

• 141753 Three Wells Fargo Center 401 S Tryon St., Floors 17-18  Charlotte, NC
• 150496  West Des Moines Campus, 800 S Jordan Creek Pkwy Mountain Meadows Building, 1st floor Des Moines, IA
• 107689 2850 S Price Rd., E Building, Chandler Campus, 1st floor Phoenix, AZ
• 103184  Shoreview Operations Center, 1801 Park View Dr., 1st floor  Minneapolis, MN

Posting End Date: 

18 Jan 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.