Role Specific Information
Job Description
About the Role
As Loss Prevention Assistant Supervisor, you will assist in Loss Prevention activities within the Distribution Center. You will schedule, supervise and train staff, perform physical security, report policy and procedure violations to leadership, investigate internal theft, monitor processes, audit compliance, and perform data entry, documentation and Gatehouse operations.
What You’ll Do
Act as main contact for store inquiries and communication
Act as the lead Loss Prevention associate on duty, in the event the Loss Prevention Manager is not present
Serve as the liaison between Distribution Center and Loss Prevention
Verify the accuracy of data entry of Distribution Center Loss Prevention associates
Assist in the protection of Kohl’s physical, human and profit assets
Professionally monitor physical security policies and procedures of Kohl’s Department Stores and the Distribution Center
Report incidents of associate theft or safety violations
Participate in internal theft investigations, in strict adherence to Kohl's policies and guidelines
Monitor all Kohl’s Department Stores and Distribution Center safety policies and procedures and actively participate in the Distribution Center Safety Committee
Perform Distribution Center loss prevention audits to measure Distribution Center accuracy
Report production fraud or short-cuts by associates
Demonstrate proficiency and train Distribution Center Loss Prevention associates in all processes of the Distribution Center
Monitor associates (via the floor and CCTV) to ensure compliance to processing guidelines
Perform data entry of all audit results and assigned information
Perform all Gatehouse operations and Gatehouse data entry, as described in the Gatehouse section of the Distribution Center Loss Prevention Manual
Additional tasks may be assigned
What Skills You Have
Required
High School Diploma or equivalent and/or previous Distribution Center, Law Enforcement and/or Store Loss Prevention experience
Regular and prompt attendance
Certification in the use of power equipment to aid in investigations
Preferred
Auditing experience
Working knowledge of software programs such as Word, Excel, PowerPoint, Access and PeopleSoft
Special Requirements
Must be available to work all shifts, weekends and holidays
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner