Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary: The Senior Loss Analysis Analyst assists Servicing with identifying and minimizing loan losses. They partner across the organization to investigate losses, perform a root cause analysis, and partner with leaders to develop controls and detailed summary reports. The Senior Loss Analysis Analyst also identifies and pursues opportunities for reimbursement through billbacks.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Strong experience with the Default lifecycle including the Default Claims process, including the ability to reconcile default loans.
Monitors and tracks agency (FHA, VA, USDA) and GSE timelines, allowables, and compensatory fees
Ability to track and document state and federal regulatory changes
Ability to pull critical data from multiple databases in order to analyze, compile, and create reports.
Strong communication and research skills required, including the ability to understand and explain complex issues.
Works closely with other business units to create a detailed review and timeline of the default process confirming that timelines were met and if not, to determine if the delay driver was controllable or uncontrollable.
Performs detailed analysis to validate that all applicable Investor or Agency reporting was completed timely and accurately
Identifies root cause analysis (RCA) of any controllable timeline delays, process gaps, or reporting errors that resulted in material loss and provides analysis of findings to management for possible remediation this includes handling of the bill back process to request reimbursement from investors, insurers, and/or vendors.
Performs accurate financial reconciliation of default expenses and funds received, from the date of default to current
Communicates process improvement opportunities and controllable loss patterns to team and management.
Excellent skills with record retention and ability to source supporting evidence as needed
Assists team with business needs as required.
Competencies: To perform the job successfully, an individual should demonstrate the following.
Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: Requires a high school diploma or general education degree (GED);
Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.
Mathematical Ability:
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.
Reasoning Ability:
Apply logical thinking to a wide range of intellectual and practical problems. Deal with nonverbal symbolism (e.g., formulas and equations) in difficult phases. Deal with a variety of abstract and concrete variables.
Computer Skills:
Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, Outlook, Internet Explorer) with emphasis on Excel formulas such as VLOOKUP, INDEXMATCH, and Pivot tables. ICE Technology Software such as MSP Director and Loansphere Claims. Understanding of basic query logic and familiarity with Investor claims systems such as FHA Connection, Catalyst, Valeri, and FHLMC PAID.
Certificates and Licenses:
N/A
Supervisory Responsibilities: None
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.