Logistics Services Manager

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Job Description:

Airbus Commercial Aircraft is looking for a Logistics Services Manager to join our team in Mobile, AL

In this role you will be the primary bridge between the company and the third-party warehousing service provider. Responsible for the end-to-end oversight of contract execution, ensuring that the Logistics Service Provider (LSP) meets all performance, financial, and compliance benchmarks supporting Final Assembly Line operations within US Manufacturing Site Mobile. The position is accountable for the overall performance and management of the LSP to include all means of managing warehousing operations in on-site and off-site warehousing locations. The Logistics Services Manager (LSM) is the primary leader responsible for driving LSP contracted performance for all single aisle program materials and the On-time delivery of material to each associated Flowline.  The LSM is the primary focal point for interpreting, defining, drafting and editing policy and change requests to LSP contractual documents. 

Meet the Team:

The Procurement team's mission is to acquire indirect goods and services for Airbus commercial aircraft and helicopters, playing a major role in generating value and contributing to the overall competitiveness of the company. Our team members ensure on-time delivery and on-quality of equipment and systems, drawing on their expertise in Industrial, Operations & Quality Management, and strong relationship building skills to problem-solve and proactively mitigate supply chain issues.

Your Working Environment:

Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.

Your Challenges:

Primary Responsibilities:

Oversee LSP contracts and performance and their management of inventory operations in excess of $25M: 40%

• Accountable for LSP compliance to regulatory obligations and fully empowered to represent local Airbus Logistics Operations. There is a functional link to the OTOL organization for EU alignment on 3PL operations

• To monitor & manage LSP operations ensuring the accuracy of warehouse inventory in excess of $25M (Logistics Center and Off-site LC)

• Abstract pertinent contractual data sets and Key Performance Indicators from available systems and present results to senior leadership; use this data to drive LSP performance

• Ensure contractual obligations and proposals are properly met in a timely manner and Operational KPIs achieved

• Support all required standards for service contract, including presentation of AOP (RC and NRC), change proposals, non-performance claims and provisions in conjunction with the organizations in EU and local leadership teams

• Conduct contract strategy meetings to identify issues and client performance requirements, facilitate savings discussions, and obtain senior management input on timelines and program deliverables

Serve as primary organizational contact during contract negotiations with LSP operations: 40%

• Interface with Procurement Team in EU for contractual disputes, claims, and additional requirements based on risk assessments 

• Engage Operational Program stakeholders in negotiation decisions involving operational performance requirements, contract standards and cost targets

• Develop and execute negotiation strategies that minimize financial losses and benefit each program’s and US Manufacturing Site Mobile’s financial performance

• Maintain deadlines on deliverables and communicate on an ongoing basis with business partners and internal clients about contractual issues 

• Review contractual performance of LSP to ensure compliance with terms and to identify conflicts or changes requiring resolution at contract renewal

• Draft change proposals based on strategy discussions, rate increases, scope changes, senior management input, and organizational needs and expectations 

• Coordinates with Planning and Logistics Operations teams to ensure contracts provide sufficient capacity to meet forecasted demand, and to establish supplier scorecards and recognition programs

Additional Responsibilities:   

Other duties as assigned:  20%

• Scope change requests

• Data Analysis

• Service Level Agreements & relevant KPI’s

• Financial forecast & objectives for LSP activities

• Action plans to comply with Regulatory obligations

• Risk management plan with recovery plan and escalation

• Daily Control of LSP performance & service level using Airbus Operating System (AOS) standards

• Proposals for Logistics/Warehousing improvements, analysis and decisions on customer’s requests to be developed by LSP

• LSP contributions to internal AOS projects and LEAN Warehousing principles

• Contribution to the definition of tools, method and processes to manage the LSP in collaboration with OT

• Customer satisfaction monitoring & action plan implementation

Your Boarding Pass:

• BA or BS degree in Business Management (or other associated discipline) from an accredited college or university or equivalent progressive experience.

• 5+ years experience working within the community of Supply Chain, Warehousing and Logistics

• Advanced oral and written communication skills

• Must be able to interface with individuals at all levels of the organization both verbally and in writing

• Knowledge of Lean Manufacturing methodologies and six sigma principles

• Experience managing an external service provider preferred

• Proven leadership capabilities having managed teams directly 

• Knowledge of common applications such as SAP/R3 (Module PP/PM) 

Licensure/Certifications: (Preferred)

• Environmental protection in accordance with ISO 14001

• Introduction of common operation-instructions of plant processes

• Analyzing and improving processes in accordance with Six-Sigma-methods

• Occupational health and safety regulations 

Travel Required: 

• 10% Domestic and 25% International

Eligibility:

• US citizenship is required

Physical Requirements:

• Vision: Able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.

• Hearing: Able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.

• Speaking: Able to speak in conversations and meetings, deliver information and participate in communications.

• Equipment Operation: Able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.

• Carrying: Able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.

• Lifting: Able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.

• Pushing/Pulling: Able to push and pull small office furniture and some equipment and tools.

• Sitting: Able to sit for long periods of time in meetings, working on the computer.

• Squatting/Kneeling: Able to squat or kneel to retrieve or replace items stored on low shelving.

• Standing: Able to stand for discussions in offices or on the production floor.

• Travel: Able to travel independently and at short notice.

• Walking: Able to walk through office and production areas including uneven surfaces. 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Americas, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

On-site

Job Family:

Logistics

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Job Posting End Date: 03.30.2026

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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