% OF TIME
(optional)
DUTIES AND RESPONSIBILITIES
30%
Work closely with supply planner, shipping team, CS and sales team to execute orders for Hong Kong wholesale markets
- Work closely with supply planner and shipping team to minimize shipping delays and achieve on-time PO arrival to DC
- Serve as a facilitator to mitigate fulfillment risk, monitor goods-in-transit and drive smooth product flow
- Improve communication with sales teams to heighten awareness of challenges related to wholesale business, revenue recognition and shipping timeline expectations
- Improve, streamline existing logistics processes
30%
Coordinate with freight forwarder to ensure on-time shipping, prioritize inbound shipments, container pickup, QC inspection and GR process based on Order Request Date
- Work closely with shipping team and forwarders to achieve on-time bookings & sailing schedule and address challenges on shipping process
- Track and prioritize inbound shipments, provide instructions to LSP for resource allocation
- Drive cost-efficient shipping method, control shipping costs and validate shipping invoices
- Investigate inbound discrepancies and report to Global QA team for solutions
- Manage QC inspection and chargeback process
30%
Liaise with HK LSP for outbound planning, on-time DC processing and last mile delivery to customers
- Provide volume forecast and shipment pre-alerts to LSP for resource planning
- Schedule delivery appointments with customers and provide necessary shipping documents
- Control logistics costs while achieving on-time delivery to customers
- Investigate outbound exceptional cases, figure out root causes and solutions
- Measure LSP performance using established SLA & KPIs
- Carry out operation review meeting with LSP and drive for continuous improvement
10%
To perform other tasks related to the position as assigned by supervisor/management
QUALIFICATIONS
Education & Any Certifications Required
Form 6 or above
Year(s) of Experience & Background Required
- 3+ years supply chain experience focused on manufacturing, warehousing, import & export, ocean and air freight.
- Fluent in written and spoken English and Mandarin
- Good communication and problem-solving skills
Functional & Technical Competencies
- Proficiency in MS Office application, especially in Excel
- knowledge of Infor Nexus, Oracle EBS, WMS will be an advantage