Lockbox Group Leader I - Onsite (Baltimore, MD)

Overview:

Monitors established workflow and assists in production of work within Treasury Management Services.

Primary Responsibilities:

• Monitor work flow and serve as liaison between assigned Treasury Management Services unit and management.
• Provide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team.
• Complete quality assurance control reviews of team activities.
• Identify and resolve problems within assigned Treasury Management Services team.
• Assist with production work on an as needed basis.
• Complete daily production reporting for assigned Treasury Management Services team and approve daily work.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:

Minimum of 3 years’ higher education and/or relevant work experience

Work leadership experience

Strong customer service skills

Knowledge of relevant spreadsheet, word processing and presentation software as required within assigned team

Education and Experience Preferred:

Proven verbal and written communication skills

Knowledge of systems, documents and procedures in assigned area

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Baltimore, Maryland, United States of America