Location lead

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

-Single point of contact for daily FM operations and management of a site or multi-sites as appointed  - Matrix manage both technical and administrative staff
- Responsible for the performance and morale of all resources deployed for FM scope in the assigned facilities  Collaborate with supply chain team on opportunities to define scope, coordinate supplier walk-through, and manage supplier performance at property level Responsible to represent JLL and to portray  partnership management in the areas of service, performance, compliance, ethics, people  and relationship management for the assigned sites.  - SPOC for all JLL HR related matters for the JLL FM team assigned
- Maintain regular contact with HR for people management, Learning & Development programs and leave planing
- Documentation of HR activity as per JLL HR and WorkDay guidelines  With supply chain idenfity opportunities to deliver differentiated value through quality, innoation or cost improvements.  Work in conjunction with central supply chain programs and account specific programs to support client specific needs.  Participate in the Experience Clean Supplier Partnership program, including meeting governance requirements and scorecard review for responsible sites.    Client service and experience focus in collaboration with Account Director;
- Understand JLL contractual scope thoroughly and ensures all contractual commitments are fulfilled at all times
- Focus on Client & End User Human Experience and brings in JLL Experience concepts to the assigned sites
- Demonstrates continues improvement on all key measurables  - Responsible establishing annual budget and tracking expenses against budget periodically as specified by Client process.
-Financial reporting for client
- Responsible for commercial goals of price and value for FM Operations for the client site(s) assigned Implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity
Manage all assigned facilities to achieve KPI performance targets, monitor SLA's to identify potential challenges and plan corrective actions/best practices accordingly Implement site-level innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. encourage team to be innovative in client service / problem solving
Lead in participation of local JLL and Account innovation programs.  Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effort   Plays an important role with dual responsibilities for communication and reporting
- Follows JLL reporting protocols for all commercial, costing and billing for the FM contract
- Manages all Client service related reports / communication Competencies and Experience Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Strong interpersonal and supervisory skills
Strong analytical, organization and presentation skills 5+ years facility management experience with corporate or third-party service provider BS or equivalent work experience in Facilities Management

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

40

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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