Lithia & Driveway

Loaner Car Coordinator

BMW of Freehold, Freehold, NJ 07728 Full time

Dealership:

L0410 BMW of Freehold

BMW of Freehold

Now Hiring- Loaner Desk Agents!

BMW of Freehold is seeking a talented and motivated Loaner Desk Coordinator who wants to grow their career with the best in the business! If you are personable, motivated, have a great attitude and are looking for a great opportunity to advance your career, we want to talk to you!

Pay Rate: $17

.

What will I be doing?

  • Assure proper and thorough check in/check out of loaner vehicles upon client departure/return.
  • Assess loaners for excessive mileage, damage, fuel level and overall cleanliness.
  • Remind clients to remove all personal belongings including, garage door openers, etc.
  • Assure loaner check in/check out process is operating with maximum efficiency with a consistent flow throughout the service drive.
  • Assist Loaner Agent in the preparation of new loaner vehicle units and the retirement of expired units.

Who are we looking for?

  • Automotive Customer Service Experience, Preferred
  • Customer-focused, energetic, and self-motivated
  • Outstanding follow up
  • Ability to convert internet leads to appointment/sales
  • Team player is a must
  • Strong communication skills –verbal and written
  • Excellent computer skills including CRM proficiency
  • Highly organized with attention to detail

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The hourly wage for this position is $17.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/