Department of Veterans Affairs

Loan Specialist

Phoenix, Arizona, Denver, Colorado, Washington, District of Columbia, Saint Petersburg, Florida, Atl Full time

Loan Specialist

Department: Department of Veterans Affairs

Location(s): Phoenix, Arizona, Denver, Colorado, Washington, District of Columbia, Saint Petersburg, Florida, Atlanta, Georgia, Saint Paul, Minnesota, Cleveland, Ohio, Nashville, Tennessee, Houston, Texas, Roanoke, Virginia

Salary Range: $89508 - $133142 Per Year

Job Summary: This position is located in the Native American Direct Loan Program of VA Loan Guaranty Service. The Loan Specialist performs an array of duties with the purpose of overseeing the Native American Direct Loan (NADL) program to limit risk to the agency and facilitate the Veteran's use of eligible benefits. The Loan Specialist assists Veterans applying for the program and verifies if the Veteran has the financial ability to maintain the monthly mortgage payment.

Major Duties:

  • Completes determination based on supporting documentation on Veteran’s eligibility for the VA Home Loan Program and issuance of the Certificates of Eligibility (COE).
  • Creates, reviews, and utilizes legal documents, such as the note, mortgage, Loan Estimate, Closing Disclosure, Satisfactions of Mortgages, etc. Documents are created without the assistance of a document generator.
  • Underwrites highly complex loan applications and qualifies borrowers for loans.
  • Completes determination based on supporting documentation on Veteran’s eligibility for the VA Home Loan Program and issuance of the Certificates of Eligibility (COE).
  • Coordinates and conducts loan closings, acting as the title agent, closer, and escrow agent.
  • Underwrites highly complex loan applications and qualifies borrowers for loans.
  • Performs income analysis and calculates loan to value ratios and residual income figures in order to determine loan approvability.
  • Analyzes credit by reviewing credit reports, the Uniform Residential Loan Application (URLA), and personal interviews to determine a borrower’s willingness to repay a loan.
  • Provides financial planning and management guidance to borrowers; conducts interviews with loan applicants to ascertain eligibility for the more complicated home loan applications.
  • Responsible for servicing of NADL loans. Reviews existing loans on an ongoing basis to ensure that customer payments are applied properly and maintains awareness of delinquency rates.
  • Serves as the primary point of contact for Veterans, contractors, local agencies, Congressional interests and agency leadership related to the LGY and NADL
  • Responsible for coordinating with the Veteran, contractor, and other stakeholders throughout the home loan process to ensure all parties are informed of project progress and problems or issues, and their resolution, and disbursement of project funds.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/20/2026. Note: All applicants must meet both the Individual Occupational Requirement (IOR) and the Specialized Experience as defined below: Individual Occupational Requirement (IOR): Experience Experience that demonstrated competence in agricultural, commercial, realty, or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural, commercial, bank or mortgage loans; servicing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work. OR Education Undergraduate and Graduate Education: Major study -- finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. In addition to the IOR, applicants must possess specialized experience or education as described below: Specialized Experience: To qualify at the GS-12 grade level: Applicants must have 1 year of specialized experience equivalent to at least the next lower grade (GS-11). Specialized experience is work experience that equipped the applicant with the knowledge, skills and abilities (KSAs) to successfully perform the duties of the position. Specialized experience for this position is defined as: (1) applying advanced underwriting practices to income credit and quality borrowers across a variety of employment types to include self-employment for government guaranteed loan program(s); (2) reviewing and making program eligibility recommendations for borrowers characterized by a thorough knowledge and demonstrated expertise of underwriting practices required of government guaranteed loan program(s); (3) collaborating with a broad range of real estate professionals to include realtors, lenders, servicers, appraisers and other professionals to educate and support access to government guaranteed loan programs(s). Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

How to Apply: To apply for this position, you must complete the Application Preview and submit the documentation specified in the required documents section below. https://apply.usastaffing.gov/ViewQuestionnaire/12877512 The complete application package must be submitted by 11:59 PM (EST) on 03/20/2026 to receive consideration. 1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS résumé and/or other supporting documents and to complete the occupational questionnaire. 2. Click submit my answers to submit your application package. Note: It is your responsibility to ensure that your response and any appropriate documentation is submitted by the closing date of the announcement. To verify that your application is complete, log into your USAJOBS account, select the application status link, and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to your application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. Once your application is submitted, updates are no longer accepted. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. Additional information for your consideration when making application: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Specifically, a well-qualified candidate will score 90 or above within the assessment portion of this vacancy. Information about ICTAP and CTAP eligibility can also be found: Here Notice to Applicants: It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Application Deadline: 2026-03-20