Loan Closing Processor II

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

The Loan Closing Processor II is responsible for coordinating workflow across the Closing, Analyst, Underwriting, Consent, and Servicing teams through efficient document production, data entry, loan document processing, file management, and administrative coordination. This role independently manages a variety of daily and monthly responsibilities and requires the ability to balance competing priorities while supporting multiple teams, deadlines, and operational deliverables.

Key Responsibilities

• Prioritize, organize, and coordinate workflow with team members. Monitor team output to ensure timely, accurate, and professional delivery. Partner with team members across departments to resolve questions, track status, and keep workflow moving. Provide back-up coverage and support for other processor duties and administrative tasks. Participate in assigned projects and perform other duties as assigned.

• Process time‑sensitive requests to support loan set-up through post-funding including but not limited to merging sample documents, running Flood Determinations, LERETA Profiles, Credit Reports, Full Submission support, fee deposits, journals, AP check and payment requests, and data entry, all in accordance with internal procedures and timelines, while proofing completed work, updating systems, tracking sheets and checklists.

• Compile electronic audit files monthly verifying completeness and ensuring timely completion.

• Provide in-person signing support in the office two days per week, including notary functions as required. Sort and process incoming and outgoing mail, identify and distribute documents for various departments, manage and process original and recorded loan documents and maintain electronic and physical loan files.

• Maintain, develop and update process guides. Recommend process improvements to increase efficiency and production quality. Sort and process incoming and outgoing mail, identify and distribute documents for various departments, manage and process original and recorded loan documents and maintain electronic and physical loan files.

*Ability to work on-site in Hillsboro, Oregon 2-3 days per week is required for the role.

Skills and Background You’ll Need

Education: High School Diploma required. Associate’s degree in real estate, finance, business or related field preferred.

Experience: At minimum 6 months’ experience working in a commercial real estate environment

• Experience with high-volume word-processing environment with minimal customer contact.

• Demonstrated proficiency in Adobe Acrobat, Word, Excel and other Microsoft applications.

• Ability to collaborate effectively across all staffing levels, demonstrating professionalism and confidence when interacting with peers, leadership, and cross‑functional partners.

• Proven self‑motivation, with the ability to independently prioritize tasks and manage time to meet deadlines consistently.

• Demonstrated initiative, including a willingness to assist teams proactively and take ownership of tasks without needing frequent direction.

• Ability to work autonomously for extended periods while maintaining accuracy, productivity, and accountability.

Key Behaviors of a Successful Candidate

• Driving Success: Acts with urgency, pursues ambitious goals and shows resilience in the face of obstacles and setbacks.                      

• Adaptability: Sees possibilities in changing circumstances, accepts and understands change and alters behavior as necessary.                    

• Improvement Mindset: Continually seeks new ways to create business/ customer value by identifying and implementing opportunities for improved efficiency, effectiveness and innovation.                         

• Costumer Focus: Understands and anticipates both internal and external customer needs and develops customer-inspired solutions that exceed expectations.              

• Winning Together: Actively engages colleagues to achieve shared outcomes by developing trust, inviting diverse perspectives and pushing to bring the best ideas forward.

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

24.76 - 33.05

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.