Employment Type: Fixed Term from 5 Jan 2026 to 30 Jun 2026
Hours: 48 hours per fortnight
Salary: as per EBA
Location: Werribee Mercy Hospital – Clare Moore Building (on-site)
Upload with Application: Please upload resume, cover letter, driver license, police check, VISA status, relevant qualifications and other documentation as listed in the job ad
Contact: Sebastian Low (phone: 8754 3560)
Where there’s life, there’s Mercy.
Where there’s care, there’s You.
Through the battles and the breakthroughs, we're there. Where will you be?
For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.
As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.
At Mercy Health, it’s all about taking what we have and making it better.
To do that, we need you.
Join us at Mercy Health and help our teams deliver even greater outcomes.
About the opportunity
The Lived Experience Worker (Consumer) will complement the skills of clinical staff within the Post Admission Support team (PAST) at Mercy Mental Health & Wellbeing Service.
As part of the multidisciplinary team, the Lived Experience Worker (Consumer) provides support in the immediate post-discharge period, for up to 28 days. This approach supports consumers to transition safely and securely from an acute inpatient setting and become re-established and connected in a community environment, enabling people to remain well.
The Lived Experience Worker (Consumer) role is informed by your own life experience of mental health and personal recovery and relevant training. Lived Experience Workers are in a unique position to build authentic connections with people.
The Lived Experience Worker will convey hope and provide recovery oriented, trauma informed and strengths-based perspectives and will work collaboratively with the PAST team and other members of the Lived Experience Workforce across Mercy Mental Health and Wellbeing Service. This role will provide support through range of mediums which includes outreach, telehealth and site-based work.
Qualifications
Lived experience of mental illness with a practical knowledge and understanding of issues facing people with a mental illness
Understanding of the recovery process and ability to communicate a lived experience of recovery.
Formal qualification (or working towards) in mental health, mental health peer work i.e.- Intentional Peer Support/ Certificate IV in Mental Health (Peer Work), social work, psychology or similar.
Training in other relevant mental health and suicide specific areas.
Current unrestricted driver’s license.
What you’ll bring
You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.
To thrive in this role, you will have:
Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve.
A compassionate, flexible and positive approach to effective patient care and management.
The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
You will also be required to provide evidence of, or in the process of obtaining:
A current Police Record Check and Working with Children Check.
Proof of current influenza vaccination and other vaccination status consistent with public health orders.
Ready to help us shape the future of healthcare?
Join us and make a meaningful difference in people’s lives - and your career.
Are you ready to apply for this role? Click Apply now
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.