The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Live Streaming Studio Supervisor, you’ll lead a unique and innovative virtual gaming experience. You’ll set the tone for a collaborative, high-energy team focused on guest service, entertainment, and adaptability. In this evolving role, you’ll supervise daily operations, oversee staff scheduling, uphold department and regulatory standards, resolve guest complaints, and train Game Presenters while providing ongoing coaching and development. You’ll also support continuous training initiatives and employee engagement, all while helping shape the future of live streaming at MGM Grand. We’re looking for someone dedicated, creative, and ready to lead with passion.
THE STARTING RATE: $25.50
THE DAY-TO-DAY:
Leads and manages Game Presenter performance, ensuring exceptional guest service, consistent execution, and adherence to departmental policies and procedures
Supports hiring, onboarding, and training of Game Presenters, including ongoing coaching, performance development, and reinforcement of standards
Addresses escalated guest concerns, resolves gameplay errors in real time, and documents incidents as required
Monitors studio operations, including technical performance and staffing levels, stepping in as a Game Presenter when needed
Fosters a positive, professional, and collaborative team environment
THE IDEAL CANDIDATE:
Must be a minimum of 21 years of age
1+ years of prior relevant experience in hospitality, entertainment, or front-facing guest service is required
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12867
Are you ready to JOIN THE SHOW? Apply today!