Live Chat & Digital Inbound Sales Advisor

Live Chat & Digital Inbound Sales Advisor

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

The Digital Marketing/Sales Advisor with English is responsible for understanding customer requirements and providing guidance & support to new & existing corporate customers who visit HPE.com sites.

How you’ll make your mark:

A Live chat and digital inbound lead qualifier for English is responsible for understanding customer requirements and providing guidance to new & existing corporate customers who visit HPE.com sites.

• Seek out new leads and new customer opportunities.
• Efficiently handle inbound live chat, call sales and email sales for relevant customers to generate new business.
• Maintain excellent communication and relationships with customers
• Develop and manage lead generation performance for your respective geographies.
• Articulate the company’s technology and product portfolio, positioning to both business and technical users.
• Represent HPE with professionalism and enthusiasm
• Work collaboratively in a fast-paced, team-oriented environment

Responsibilities:

• Use customer engagement tools (chat, e-mail, phone) to interact and reach out to online customers.
• Provide SME support, in a professional manner, to customers within agreed time frames.
• Position HPE solutions to customers with professionalism and enthusiasm to generate leads.
• Comply with all HPE standards, processes and tools.
• Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required.

About you:

• Fluent in English (written and verbal)
• Excellent communication and grammar skills.
• Passionate about lead generation and expanding the customer base.
• Ability to nurture and build strong customer relationships
• Strong organizational, time management, and planning skills.
• Ability to multi-task and stay focused in high-pressure situations.
• Moderate knowledge and understanding of business development.
• Basic knowledge of web or digital marketing principles.

# Li-Hybrid

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Business Planning, Coaching, Commercial Acumen, Computer Literacy, Creativity, Critical Thinking, Customer Insights, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Market Analysis {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Marketing

Job Level:

Entry

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.