Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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Join us as a Litigation Counsel and own Qonto's litigation processes end-to-end, with a primary focus on banking litigation (contentieux bancaire). You will define the right legal strategies to navigate high-stakes disputes and have a direct impact on limiting our financial exposure as our customer base scales.
Beyond litigation, you will progressively take on commercial and product legal matters for our Belgian branch, making this a genuinely generalist role with room to grow.
👩💻🧑💻 As a Litigation Specialist at Qonto, you will:
• Supervise litigation globally with support of local legal teams: handle pre-litigation and litigation matters end-to-end, with a strong focus on banking disputes — payment incidents, account closures, fraud-related claims, credit matters, and regulatory enforcement actions.
• Lead litigation for France and Belgium markets: act as the legal lead for dispute strategy and execution in both jurisdictions.
• Limit financial risk: decide on the most effective legal strategy for each case and coordinate with Finance on accurate provisioning, particularly for high-value banking disputes.
• Support the Belgian branch on commercial & product matters: be a go-to legal contact for commercial contracts, product launches, and regulatory questions specific to Belgium — building your generalist expertise alongside your litigation core.
• Improve and scale operations: refine our litigation processes and leverage AI tools to automate repetitive tasks and build scalable playbooks.
• Mentor and guide: support and upskill more junior team members on complex files, fostering a culture of continuous learning and process ownership.
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What you can expect:
• High-impact & complex cases: You will handle a high volume of diverse cases with increasing complexity and high financial stakes.
• Cross-functional collaboration: You will work daily with key internal stakeholders like Customer Care, Banking Operations, AML, Risk and Finance to build strong case foundations.
• Continuous improvement (The Qonto Way): We value process optimization. You will have the autonomy to build trackers, playbooks, and experiment with AI to enhance our legal ops.
• A growing team: You will join a dynamic Legal team where your expertise will be pivotal in absorbing our growing workload and expanding your scope to international markets.
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About your future manager: Your manager will be
Ghislain, Head of Legal - Litigation, Commercial & International.
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His path? Ghislain has a strong international background, having studied law in both France and Germany. He began his career as a litigator (
Avocat à la Cour) at top-tier international law firms like Hogan Lovells and Signature Litigation. He joined Qonto in 2021 and has consistently grown within the company, stepping up through various leadership roles before reaching his current position.
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What he can bring to the team? With over five years of experience at Qonto, Ghislain offers a deep understanding of our legal framework and business operations. Fluent in French, German, and English, he brings exceptional expertise in navigating complex EU regulations, international commercial litigation, and high-stakes compliance investigations. As an experienced leader, he will guide the team with strong negotiation skills, strategic vision, and a robust international perspective. Ghislain values collaboration, clear communication, and a strong drive for problem-solving.
🏅 About You
• Experience: You have at least 4 years of experience handling French banking litigation (contentieux bancaire) end-to-end (covering payment disputes, account-related claims, fraud, etc.), with a strong ability to assess legal and financial risks. and manage high-stakes disputes. Having passed the CRFPA/CAPA and prior experience as a lawyer is a strong plus.
• Generalist appetite: you are curious about commercial and contract as well as banking products, and eager to expand your scope beyond pure litigation — ideally with some exposure to Belgian law or a genuine interest in developing it.
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Forward-thinking & process-driven: You are comfortable experimenting with AI and modern tools to automate tasks and speed up litigation work; and you know how to run a structured case management workflow, with a track record of improving legal operations without compromising quality.
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Collaborative & Communicative: You excel at coordinating with multiple internal stakeholders and external lawyers. You possess strong written communication skills for reporting and case tracking.
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Languages: You have professional
fluency in French (min. C2 level), as well as a strong knowledge of French banking law and litigation practices, to seamlessly interact with local stakeholders and documents. You are also
fluent in English (min. C1 level).
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.