Licensed Professional Mental Health Counselor Program Manager - ICMHR

Licensed Professional Mental Health Counselor Program Manager - ICMHR

Department: Department of Veterans Affairs

Location(s): Orlando, Florida

Salary Range: $106437 - $138370 Per Year

Job Summary: This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Major Duties:

• The Licensed Professional Mental Health Counselor (LPMHC) Program Manager, Intensive Community Mental Health Recovery (ICMHR) manages the administrative and clinical aspects of all the programs which fall under the ICMHR program continuum of care. The selectee will have the responsibility for coordinating interdisciplinary staffing, work assignments, treatment services provided, and admission criteria of the program. The selected LPMHC Program Manager manages and controls the use of data related to these programs regarding day to day functioning and program evaluation. Data is collected through various sources including specific applicable SAIL measures, Northeast Program Evaluation Center, as well as internal spreadsheets. As the primary supervisor for the program, the selectee assists in planning, establishing, and implementing policies and procedures, developing individual or group goals and objectives as well as monitoring, operating, evaluating, coordinating, and overseeing most staff of the ICMHR/MHICM/Range programs. Some of the duties include, but are not limited to; Responsible for developing, implementing, and maintaining program policy and procedures for the treatment and coordination of Veterans that meet VA, Joint Commission and CARF standards for assigned programs. Ability to recognize internal and external conditions and influences, including V A/VHA mandates and programs that require the establishment of new or revised management policies, standards, and procedures including the skill to design and develop the tools necessary to cope with varied situations. Supervises a group of employees performing work within the ICMHR program including advanced practice social workers, psychologists, and psychiatrists. Performs administrative and program coordination with multi-objective programs consisting of treatment, training, and education ensuring that services are provided in a timely, comprehensive, and coordinated manner. Provide ongoing comprehensive psychosocial services to Veterans and their families who have complex medical or psychiatric problems when needed for coverage or times of increased workload. Ensures that programs provide integrated and highly coordinated services (resource information, linkages, consultative, crisis intervention, discharge planning, etc.). Exercises supervisory and managerial authorities, provides administrative, and technical supervision necessary for accomplishing ICMHR program goals and objectives. Using a wide range of knowledge of VA healthcare services, benefits, directives, policies, and personnel, provides guidelines for the care of seriously mentally ill Veterans. Skillful in approaching individuals or groups to achieve program objectives such as gaining compliance with established policies and regulations. Administers information and analytical systems to evaluate and enhance the quality of service provided to patients. Develops and implements information systems to track service activities including visits, referrals, use of medical center resources, patient demographics, resources utilization, and patient satisfaction. Manages quality control and evaluation of services provided, utilizing both professional review and statistical outcome measures. Performs a wide range of services and provides technical assistance to State, local, and private agencies, and universities. Will develop, initiate, implement, and review psychosocial treatment plans based on the patient's assessed needs. Will make psychosocial diagnoses and appropriate evidence-based interventions with measurable outcomes. Consults with and serves as a resource for other professional personnel concerning the need for and development of psychological services. Other duties as assigned. Work Schedule: The primary tour of duty will be M-F 8am to 4:30pm. However, the selectee may also be required to work various shifts on a permanent or temporary basis, based on the needs of the service and patient care. Telework: Not available Virtual: This is not a virtual position. Functional Statement #: Licensed Professional Mental Health Counselor (LPMHC) Program Manager, Intensive Community Mental Health Recovery (ICMHR) GS-13 80525F Relocation/Recruitment Incentives: Not authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact (VISN8CCOE@va.gov), the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling. Licensure: Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. NOTE: It is VHA policy that a LPMHC who does not yet have a license that allows independent practice must be supervised by a licensed independent practitioner of the same discipline who is a VA staff member and who has access to the electronic health record. English Language Proficiency: LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3.j. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). All persons employed in VHA in as LPMHC on the effective date of this qualification standard are considered to have met all qualification requirements for the grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that requires a licensure, may be reassigned, promoted up to and including the full performance level, or demoted within the occupation, but may not be promoted beyond the full performance level or placed in supervisory or managerial positions. Such employees in an occupation that requires a licensure/certification/registration only at higher grade levels must meet the licensure/certification/registration requirement before they can be promoted to those higher grade levels. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. If an employee who was retained (grandfathered) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. Grade Determinations: Licensed Professional Mental Health Counselor (Program Manager), GS-13 Experience, Education and Licensure: In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Preferred Experience: Those candidates who have experience with program management working with Veterans with serious mental illness within community settings, are highly preferred. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: The work requires patience and emotional regulation. The work may also require assisting physically disabled Veterans. Day-to-day work involves sitting, walking, standing and carrying light objects.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/06/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12946320. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2026-05-06