Licensed Professional Mental Health Counselor Program Manager

Licensed Professional Mental Health Counselor Program Manager

Department: Department of Veterans Affairs

Location(s): La Crosse, Wisconsin

Salary Range: $106437 - $138370 Per Year

Job Summary: The incumbent serves as the Licensed Professional Mental Health Counselor Program Manager for the Mental Health Service Line. The position is being announced different ways and may be filled with the other.

Major Duties:

• Major Duties: Mental Health Outpatient programming is a significant component of whole health care. The program component managed in the Mental Health Outpatient Clinic are considerable scope, size, and complexity, and may include management of psychiatrists, psychologist, social workers, nurses, licensed professional counselors, and peer support. Supervisor responsibilities include hiring, performance evaluations, time, and leave, disciplinary action, and monitoring of productivity standards. Policies and procedures are closely monitored to inform ongoing strategic planning and performance improvement activities. The incumbent manages patient complaints and compliments informally and formally through systems such as PATS-R and congressional responses. The Licensed Professional Mental Health Program Manager has line and staff authority for resource allocations within the Mental Heath Outpatient Clinic. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Adhoc Telework - VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Functional Statement #: 08549F

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling. Licensure: Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. Grade Determinations: Licensed Professional Mental Health Counselor Program Manager Experience, Education, and Licensure GS-13: In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate the KSAs below: 1. Ability to make judgments and decisions associated with program management. 2. Ability to monitor program outcomes using data driven quality assurance process. 3. Ability to develop productivity standards appropriate to each service provided. 4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. Physical Requirements: The work performed is mainly sedentary is an office setting and on computer equipment. This position is suitable for adhoc telework at the discretion of management.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/11/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12946597. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2026-05-11