Licensed Professional Mental Health Counselor (Program Manager) (ADDC)

Licensed Professional Mental Health Counselor (Program Manager) (ADDC)

Department: Department of Veterans Affairs

Location(s): Jacksonville, North Carolina

Salary Range: $117933 - $153315 Per Year

Job Summary: This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (1 to 5 years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Major Duties:

• Duties include, but not limited to: Oversight: The Associate District Director of Counseling ADD/C has primary responsibility for the clinical effectiveness of Vet Centers. Assessment of clinical effectiveness is gathered through on-site quality assurance inspections of Vet Centers; these inspections follow the format of a site visit protocol to include administrative and clinical quality assurance. Additional information to refine the assessment is through contact with Vet Center collaborative relationships, feedback from Veteran clients, review of the Service Activity Report System (SARS), Power BI dashboards, and professional assessment of Vet Center staff Quality Assurance: The ADD/C oversees the administrative and clinical aspects of a major specialty treatment program, for quality assurance in RCS. ADD/C ensures clinical quality assurance utilizing various clinical modalities and evidence-based practices. Each Vet Center is reviewed and evaluated at least annually. Clinical Crisis Management: The ADD/C develops, reviews, and analyzes a clinical crisis reporting system that accurately tracks critical incidents to improve Vet Center services . The individual collaborates and coordinates with VA entities to facilitate and ensure that a Mortality & Morbidity (M&M) quality review panel is conducted when Vet Center clients die by suicide. Staff Development and Education: The ADD/C has primary responsibility to ensure that the clinical staff in their respective RCS Zone is adequately trained to address the needs of Vet Center clients. The individual also ensures staff is kept abreast of clinical issues or evidence based treatments. The individual assesses the educational developmental needs of the clinical staff and develops a program to address these needs. The individual develops educational activities, training curriculum in conjunction with District Office for all clinical trainings. Education Liaison: The ADD/C, Deputy District Director, and Vet Center Director will oversee and ensure that all clinical supervisors adhere to established VHA policies governing health professions training in VHA facilities. Supervision/ Guidance: The individual provides consultation, clinical supervision, and guidance to the clinical staff of the Vet Centers. The individual is the primary clinical supervisor for each Vet Center Director within their RCS Zone. The venue of supervision may be on-site during a quality assurance site visit, telephonic, tele-video, or through written policy and directives. Research: The individual reviews all research proposals involving Vet Centers and advises the Deputy District Director of the effectiveness and value of the project to enhance treatment of Vet Center clients. Upon approval of any research project, the ADD/C monitors the process and compliance with VHA research protocol; ensures proposal guidelines, Veteran client privacy, and timely completion. Outreach: The ADD/C monitors Vet Center outreach activities are strategically planned and adjusted to ensure market penetration of the local eligible individuals' population. The individual also reviews and advises the Deputy District Director as to the appropriateness and effectiveness of outreach efforts, strategies, and activities. The employee promotes the sharing of successful outreach strategies among the Vet Centers in a best practices model. Collaboration and Networking: The ADD/C ensures that Vet Centers maintain clinically productive relationships with programs and organizations internal and external to the Readjustment Counseling Service. The goal of these relationships is to attain a network of liaisons and coordination of services that enhance prompt and successful referrals of Veteran clients. Collaborate with internal and external partners to further program goals and enhance patient centered care. Work Schedule: 8:00am - 4:30pm; Monday - Friday, standard operational hours with occasional evenings and weekends based on operational need of the facility Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 478270 Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov , the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized NOTE: Readjustment Counselors are multi-disciplinary and can be filled by: Social Worker, Psychologist, Licensed Professional Mental Health Counselor, or Marriage & Family Therapist. Each discipline is announced separately, and applicants must apply to the announcement for which they are qualified.

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Be a citizen of the united States. (Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.g.). English Language Proficiency: Must be proficient in both spoken and written English in accordance with VA policy. Education: Must hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. Examples of related mental health counseling fields include but are not limited to: Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. **NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling. Licensure: Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. Exception: VHA may waive the licensure requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure for a period not to exceed 3 years for a LPMHC that provides care under the clinical supervision of a licensed LPMHC who is at or above the full performance level. This exception only applies at the entry level (GS-09). Grandfather Provision: All persons employed in VHA in as LPMHC on the effective date of this qualification standard are considered to have met all qualification requirements for the grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the qualifications. Grade Determinations: Licensed Professional Mental Health Counselor (Program Manager) GS-13 (a) Experience, Education and Licensure. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. (b) Assignments. LPMHCs manage the daily operations of multiple programs, develop and implement program policies and procedures, or serve as chief or principal counselor to a number of LPHMCs. They are responsible for oversight of administrative and programmatic resources and monitoring of outcomes. They prepare reports and statistics for facility, VISN, and national leadership. Decisions may affect staff and other resources associated with the programs managed and are made while exercising wide latitude and independent judgment. They may be responsible for the program's budget. They may also supervise employees assigned to the program. (c) Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate the KSAs below: 1. Ability to make judgments and decisions associated with program management. 2. Ability to monitor program outcomes using data driven quality assurance process. 3. Ability to develop productivity standards appropriate to each service provided. 4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-0183 Licensed Professional Mental Health Counselor job series is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13 Physical Requirements: The work does not inherently include physical requirements essential for successful job performance that could not otherwise be performed with a workplace accommodation.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/29/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12848488. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-12-29