Licensed Clinical Social Worker

ABOUT HOPSCOTCH PRIMARY CARE 

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities.  Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities.  We are on a mission to transform healthcare in rural America.  We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.    

Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch.  Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible.  Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.  

Today, we are serving thousands of patients in our value-based care model and the number is growing every day.  If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we’d like to meet you. 

ABOUT THE ROLE  

Hopscotch Primary Care is seeking a clinically sound, mission-driven Licensed Clinical Social Worker to support the behavioral health needs of our patients. This role will be a key resource for primary care teams across the Western North Carolina region. As Hopscotch continues to grow and serve patients with increasingly complex behavioral health needs, this role will play a critical part in expanding access to high-quality, integrated behavioral health care across our clinics.   

This role will work closely with primary care providers and care teams to deliver coordinated, patient-centered behavioral health care. They are responsible for assessing the behavioral health needs of patients, making referrals to appropriate behavioral health resources and specialists and providing counseling and other treatments as necessary.

This role offers flexibility in care delivery, including a mix of in-person and telehealth visits, and will involve travel to clinic locations across Western North Carolina.

WHAT YOU’LL DO 

Specific responsibilities for this role will include, but are not limited to:  

• Collaborate with primary care providers and care team members to identify and engage patients into the Behavioral Health Program
• Screen and assess patients using evidence-based tools (e.g., PHQ-9, GAD-7) for common mental health and substance use disorders
• Provide counseling via in-person and telehealth visits, with visit frequency and duration guided by patient need and clinical judgment
• Develop, implement, and monitor individualized behavioral health care plans
• Provide crisis assessment and escalation support when needed
• Coordinate care with external psychiatric providers and specialty behavioral health resources, including building relationships to strengthen Hopscotch’s behavioral health network across the region
• Serve as a behavioral health resource to clinic teams, supporting real-time consultation and care planning
• Contribute to the ongoing development and refinement of Hopscotch’s Behavioral Health Program
• Participate in clinical team meetings to align on patient care plans
• Accurate and timely documentation of patient encounters and care coordination activities

ABOUT YOU 

You would be a great fit for this role if you:

• Hold active LCSW, LCMHC, or LCMHCS in the state of North Carolina
• Have 3+ years of experience providing behavioral health services in a medical, integrated care, or crisis-focused setting
• Experience utilizing electronic medical record systems; specific experience with athena is a plus, but not required
• Are clinically confident with patient assessment, safety planning, and mobilizing emergency resources
• Are comfortable managing patients with complex behavioral health needs, including serious mental illness, substance use disorders, and social complexity
• Have a strong understanding of the behavioral health and crisis resources available in Western North Carolina (or are eager to learn)
• Communicate clearly and effectively with providers, care teams, and external partners
• Thrive in a fast-paced, evolving environment and are comfortable helping build structure where needed
• Are willing and able to travel to clinic locations in Western North Carolina

From a Cultural Perspective, You Are

• Patient-centered, compassionate, and mission-driven
• Accountable, holding yourself and others to high clinical standards
• Collaborative, assuming positive intent and working effectively across disciplines
• Adaptable and solution-oriented, bringing ideas to improve behavioral health care delivery
• Willing to roll up your sleeves to support patients and care teams in rural communities