Serve Something Greater; See Something Greater; Strive for Something Greater
Make a national impact- Support Australians to improve their mental wellbeing sooner.
Build something new-Help establish a large-scale digital mental health service from day one.
Work flexibly and collaboratively-Join a virtual-first team delivering innovation in connected care.
Permanent, Full-Time and Open to a minimum of 0.8FTE | Fully Remote -Sydney, Brisbane or Melbourne based
Start Dates: Multiple cohorts commencing 4 May, 1 June, 29 June, 27 July and 24 August 2026
About the Program
St Vincent’s to Deliver Australia’s New Free Digital Mental Health Service
St Vincent’s is proud to partner with the Australian Government to deliver fast, free and accessible digital mental health support through the new Medicare Mental Health Check In Service, launched 1 January 2026.
This national program will provide rapid access to evidence-based low-intensity CBT delivered by qualified practitioners, supporting people experiencing stress, distress and anxiety to get help early. The service empowers people to improve their mental wellbeing sooner, reducing the need for longer-term care and enabling better outcomes for individuals and communities.
Take a step towards better wellbeing | Medicare Mental Health Check In
About St Vincent’s Virtual & Home
St Vincent’s Virtual & Home (SVVH) provides national leadership across virtual and home-based models of care within St Vincent’s Health Australia. Agile by design and human-centred at heart, SVVH is building the future of connected healthcare through emerging technology, new models of service delivery and system-level innovation.
About the Role
As a LiCBT Practitioner- Counsellor, you will be a core member of a newly established, national virtual mental health workforce delivering structured Low-Intensity Cognitive Behavioural Therapy (LiCBT) to Australians seeking early mental health support. Working in a virtual-first model, you will provide collaborative, goal-focused care using telephone, video and webchat, guided by best-practice treatment protocols and supported by clinical leaders, supervisors and your multidisciplinary team. We are looking for
This role is designed to empower Australians with practical skills and strategies to manage stress, distress and anxiety early — improving wellbeing and reducing escalation to higher levels of care.
Working Hours: Monday -Friday: 08:00am AEDT-10:00pm* AEDT and Saturday - Sunday: 10:00am AEDT-06:00pm* AEDT (Rotating Roster) including 2 weeks full time training
* Hours may change over time, or during daylight savings periods
Rosters are typically built approximately 2 weeks to 1 month in advance
Classification & Remuneration-This role is covered under the Health Professionals and Support Services Award. Classification and remuneration will be determined based on relevant mental health experience, including CBT and/or digital mental health service delivery experience. Applicable overtime, weekend, and public holiday penalty rates will apply in line with the Award.
You will:
Provide structured LiCBT treatment that is measurable, evidence-based and person-centred
Develop clear treatment plans tailored to individual goals using digital tools and resources
Monitor progress and outcomes, adjusting interventions to maximise clinical benefit
Deliver effective risk screening, identifying when escalation or referral is required
Document clinical notes promptly and accurately to ensure continuity of care
Support culturally safe, accessible and inclusive care for diverse communities across Australia
Participate in ongoing supervision, reflective practice and coaching to continually grow your capability
Contribute to quality improvement, research activities and digital service enhancement
Champion mission, values and a learning culture across the team and organisation
You will work within national standards of clinical governance, supported by strong pathways to supervision, training and career development, while contributing to a once-in-a-generation shift in how mental health support is delivered nationwide.
You will empower people to build skills that strengthen mental health and resilience, wherever they are.
Mandatory Requirements
We’d love to hear from you if you can demonstrate:
Clinical capability
• Minimum of at least 2 years experience in mental health support, ideally including CBT, assessment, intervention and/or counselling
• Understanding of contemporary approaches such as person-centred, strengths-based and harm-reduction models
• Ability to identify individual needs and tailor effective therapeutic strategies
• Commitment to empowering consumers toward self-determination and personal goals
Communication & digital confidence
• High-level verbal and written communication skills — including via phone and video
• Strong digital literacy, including familiarity with electronic client record systems and virtual service delivery
Collaboration & values-based practice
• Ability to work effectively as part of a multidisciplinary team
• Confidence engaging with a range of internal and external stakeholders (e.g., consumers, community agencies, health departments)
• Alignment to mission, values and person-centred care principles
Availability
Ability to work across a rotating roster, including evenings and weekends
Qualifications and Membership/Registration
Applicants must meet one of the following criteria:
ACA Level 2 or higher, with a Master of Counselling (or equivalent) and relevant work experience; or
ACA Level 3 or higher, with a Bachelor of Counselling (or equivalent) and relevant work experience; or
PACFA membership, with a PACFA-accredited Degree (or approved equivalent) and relevant work experience.
Why Work for St Vincent’s?
Purpose-driven work with national social impact
Virtual-first flexibility and modern ways of working
Comprehensive supervision, learning and career pathways
Generous salary packaging and wellbeing supports
Pre-Employment Checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.
Equal Opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. This affirmative action allows a specific position within St Vincent’s to be available exclusively to Aboriginal and Torres Strait Islander individuals.
We strongly encourage applications from people with lived experience and diverse communities.
Apply now and be part of something greater
If you meet the above selection criteria and are ready to play a critical role in shaping the workforce behind life-changing care, we’d love to hear from you.
Mandatory Application and Documentation Requirements
As part of the application process, candidates must upload the following documents for their application to be considered:
An up-to-date CV and cover letter
Current ACA or PACFA membership
A recognised Bachelor’s or Master’s qualification in Counselling, Psychotherapy, or a related discipline
LiCBT-specific qualifications should also be included, if applicable
Applications that do not include all mandatory documentation may be unable to progress through the selection process.
We will be assessing applications as they are received and may close the advert earlier than the listed closing date.
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan