Library Operations Manager

Position Title:

Library Operations Manager

Position Type:

Full time

Scheduled Weekly Hours:

40

Categories:

Staff Exempt

Job Summary:

The Library Operations Manager plans and envisions the vibrant activities of Bertrand Library and its circulation desk, which serves as the central public-facing service point for the building. This role oversees and supports building operations, supervises the Library Services Desk Coordinator, who employs, trains, and mentors 20+ Bucknell students during the academic year, as well as the Library Services Desk Assistant, who coordinates reshelving and stacks maintenance, and supervises multiple part-time staff members. The incumbent is responsible for staffing and coordinating service desk coverage. This position also interprets and implements policies and procedures, and conducts assessments of services.

Job Duties:

Reporting Relationships/ Direct Reports:  

• Reports to the Dean, Library Services.

• Direct reports include the Library Services Desk Coordinator, the Library Services Desk Assistant, and multiple part-time staff members. 

Work Setting/Work Schedule:

• This position requires an on-campus presence; the role does allow for flexibility to engage in limited remote work, particularly when students are not on campus. 

• Staff exempt job, working 52 weeks, 40 hours per week.

What You Will Do:

• Supervises the comprehensive operations of the Library Services Desk, overseeing service desk staff (including two full-time members and multiple casual staff) and managing all scheduling to ensure optimal coverage. Coordinates extensively with various internal service providers. Assesses service performance in order to recommend and implement data-driven improvements. ​

• Independently lead and manage all aspects of space, facility usage, and security within Bertrand Library. Serve as the primary liaison with the Facilities Office for all projects and moves, and Public Safety for building access and security.

• Works with stacks management staff to coordinate weeding and shifting to accommodate the library’s evolving print collections.

• Develops comprehensive budgetary and personnel proposals and makes autonomous decisions to ensure fiscal responsibility and alignment with department and university goals.

• Coordinate community, programming and communications across all organizations within the library building, creating a Library Partners program to ensure seamless information flow and strategic alignment with University goals across organizations.

• The job description's listed responsibilities and tasks are not exhaustive, additional non-essential tasks and responsibilities may be assigned as needed.

What You Will Bring:

Required:

• Bachelor’s Degree

• Four (4) or more years of related experience   

Preferred, but not required:

• Two (2) years of supervisory experience

• Demonstrative knowledge of academic library operation and procedures

• Demonstrated problem solving skills.

• Building Management

• Ability to set priorities and manage work and deadlines independently

• Ability to analyze needs and make local decisions based on national and local trends and to design processes that enhance services while maximizing resources

• Demonstrated effective oral, written and interpersonal communication skills

• Demonstrated ability to work in a collaborative environment.

• Demonstrated ability to work with students, faculty, administrators and other staff in an academic setting.

Physical Requirements:

• Ability to use a keyboard, computer and other library equipment.

• Ability to work in an office environment.

• May be stationary for extended periods.

Job Exempt:

Yes

Salary Range:

59,760.00-74,700.00

The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy. 

This role is not budgeted for visa sponsorship, all candidates must be authorized to work in the US without a need for current or future visa sponsorship.

Benefits:

Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):

• Flexible scheduling options determined by role; 
• Medical, prescription drug, vision, dental, life, and long-term disability insurance options
• An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
• Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
• Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
• A comprehensive employee wellness program including program incentives
• A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card 

To learn more about Bucknell's benefits, click here! (*Eligibility criteria and waiting periods may apply.)

Inclusive Excellence:
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community.  We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings.  We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.

E-Verify

Bucknell University participates with the United States Customs and Immigration Services (USCIS) E-Verify program.  We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

For additional information regarding Bucknell's E-Verify requirements, please contact the office of Talent, Culture & Human Resources (570) 577-1631 or email hr@bucknell.edu.