Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
NTT DATA Malaysia is seeking a skilled Level 2 Onsite Network & Infrastructure Support Engineer to provide advanced technical support for enterprise clients. The successful candidate will be responsible for onsite operations, troubleshooting, and maintenance of LAN, WAN, Wireless, IP Telephony, Audio Visual systems, Firewalls, Building Security Systems, and Telecommunication Infrastructure, ensuring high availability and service quality in line with agreed SLAs.
This role requires strong technical expertise, hands-on onsite support experience, and effective collaboration with Level 3 teams, vendors, and customer stakeholders
Key Responsibilities
Technical Support & Operations
Incident, Problem & Change Management
Customer & Stakeholder Engagement
Documentation & Reporting
Required Skills & Qualifications
Education & Experience
Technical Skills
Tools & Processes
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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