Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.
Come join the Lending Operations team. Varo’s lending business is growing quickly, so this is the perfect opportunity to have a major impact on Varo’s growth and profitability.
As the Lending Operations Manager, you will be the principal individual contributor driving strategic direction, highly complex process re-design, and risk mitigation for Varo’s growing lending business. You are a trusted expert comfortable operating at the intersection of business strategy, regulatory compliance, and execution. You will be responsible for leading deep-dive analysis, translating complex data into organization-wide strategies that significantly drive operational efficiency, profitability, and regulatory compliance across all aspects of Varo Bank’s loan servicing operations.
ABOUT THE LENDING OPERATIONS TEAM
We’re the people that enable the lending business to grow at scale. The primary focuses for the team include credit reporting, where we provide accurate and timely information to the credit bureaus and resolve disputes. We also focus on payment troubleshooting, implementing both short-term fixes and long-term solutions when system issues prevent customer payments from getting applied correctly. Additionally, our work in collections involves partnering with third-parties to help customers get back on track and continue their banking relationship with Varo. Finally, through analytics, we track the effectiveness of our collection efforts and make adjustments based on our analysis.