Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
The Opportunity
We are seeking a tech-savvy and organized Legal, Audit, and Compliance (LAC) Operations Coordinator for a remote role (Mexico or Costa Rica) to support our department's operational backbone. This is a growth-oriented role, not a traditional legal assistant position.
You will begin with foundational, administrative work: becoming proficient in our systems (like Ironclad and Jira), managing contract data, triaging legal requests, and supporting metrics reporting. As you master these workflows, the role will evolve. We are looking for someone eager to grow from executing daily tasks to improving and optimizing them. If you love technology, are highly detailed, and want a clear path from operational support to becoming a true systems-thinker, we encourage you to apply.