Description -
Job Summary
• LMS Administrator to manage and support end-to-end learning operations within the SABA LMS. This role is responsible for course deployment, learner support, reporting, system testing, and ensuring seamless delivery of global training programs across multiple modalities (eLearning, vILT, and ILT).
Key Responsibilities
LMS Administration & Course Deployment
Deploy and manage courses and classes in SABA for the Computing portfolio
Administer LMS catalog including curricula, certifications, and learning paths
Configure and publish:
Web-based self-paced training
Virtual Instructor-Led Training (vILT)
Instructor-Led Training (ILT)
Learner & Operational Support
Troubleshoot and resolve:
Course access, launch, and completion issues
Curriculum and certification completion issues
SABA login and access issues
Monitor and manage LMS service requests and escalations
Support onboarding of assessment administrators
Reporting & Analytics
Generate scheduled and ad-hoc reports for stakeholders
Develop custom analytics reports using SABA Analytics
Track and report:
Curriculum and certification completion
Monthly course discontinuation
Enable reporting access for external stakeholders (e.g., contact center leads, mentors)
Communication & Engagement
Create and publish:
LMS dashboards
Training announcements and podcast updates\
Content & Data Management
Maintain training source files and repository
Ensure data accuracy, version control, and compliance with content governance standards
System Testing & Release Support (ITG / SABA)
Test new LMS releases and features
Conduct UAT for system enhancements
Validate workflows and configurations before production rollout
Operational Support
Provide extended operational support during business-critical periods (e.g., holidays, peak launches)
System Monitoring & Business Continuity
Manage and communicate system outage notifications (Production & ITG)
Ensure minimal disruption to learning operations
Education & Experience Recommended
• Four-year or Graduate Degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in training, presentation, facilitation, consulting, or a related field or an advanced degree with 3-5 years of work experience.
Preferred Certifications
NA
Knowledge & Skills
• Adult Education
• Adult Learning Principles
• Agile Methodology
• Articulate Storyline
• Blended Learning
• Camtasia Studio
• Change Management
• Content Development
• Curriculum Development
• Data Analysis
• Instructional Design
• Instructor-Led Training
• Learning Management Systems
• Microsoft SharePoint
• Project Management
• Sales Training
• Storyboarding
• Technical Training
• Train The Trainer
• Virtual Training
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
Impact & Scope
• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Complexity
• Responds to moderately complex issues within established guidelines.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -
Learning & DevelopmentSchedule -
Full timeShift -
No shift premium (India)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"