Qurate Retail Group

Learning Lead

USA, TN, Piney Flats Full time

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

  • The Learning Lead supports HSN by delivering PIT (Powered Industrial Truck) equipment training and providing on‑the‑floor development that strengthens team member performance across the fulfillment center.

Where You'll Work

  • This role is onsite and will require you to work from our Piney Flats, TN location each day. Relocation assistance is not available for this role.
  • You will report to the Learning Manager.

What You'll Do

  • Provide hands‑on PIT equipment instruction to ensure each team member is trained and able to operate equipment safely, and verify ongoing compliance with certification requirements.
  • Develop training materials, job aids, and learning tools to ensure accuracy, and clarity.
  • Partner with the Learning Manager to identify performance gaps, recommend training interventions, and support process‑change rollouts.
  • Maintain training records, track learning activities, and ensure documentation is accurate, complete, and compliant with company and OSHA standards.

What You'll Bring

  • 1–2 years of fulfillment center experience preferred, with familiarity across multiple roles or departments.
  • 3+ years of experience operating PIT equipment and the ability to train team members safely.
  • Knowledge of computer systems (Excel, Outlook, PowerPoint)
  • High school diploma or equivalent

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.