At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
The DC Learning Lead will work directly with the DC Learning Manager to support teammate development and drive PAR performance. They will play a primary role in teammate onboarding and ongoing developmental training within operations and will be responsible for evaluating SME’s effectiveness and support the DC Learning Manager to identify areas that need improvements or updates (i.e. Training check lists, process breakdowns, communication channels, cross training opportunities, etc.). They will also support other training needs as necessary. The Learning Lead does not have direct supervisory or managerial responsibilities over other teammates., (performance review, discipline, etc.) but does perform duties as delegated by the direct Supervisor.
$21.60/hr + $1.00/hr
2nd Shift Monday - Thursday 4:45pm - 3:30am
Evaluate Operational Trainer Effectiveness:
· Collaborate with Learning Manager to identify opportunities (PAR, Accuracy, process breakdowns, cross-
training needs, etc.)
· Ensure training checklists are up-to-date and current
· Embrace and communicate the role and importance of Safety, Accuracy and PAR
· Maintain knowledge of and train to functional Preferred Work Methods and SOP’s
· Evaluate and communicate recognition and coaching opportunities to the leadership team
Support low PAR teammates Focus on opportunities cited by supervisors:
· Work primarily with teammates identified by supervisors as having opportunities. Share pertinent data (scorecards, team sheets, gap time, accuracy, etc.) that serve as improvement reference points.
· Work with supervisors and Learning Manager to support improvement needed or help with coaching/education/observations for additional teammate learning to have a better understanding of PWM’s/PAR and their role.
· Provide feedback to supervisor and Learning Manager for follow-up.
Floating Lead Responsibilities
· If and when all other training job duties are completed, act as floating GL aside operational Lead focusing on training within departments
Onboarding / Orientation
· Ensure completion of onboarding activities (training checklists, Web Based Training, etc.)
· Relate the importance of PAR and assist teammate in understanding and completing Scorecards correctly
· Check for understanding of AIL functions, preferred work methods and their importance with teammates
· Assist in follow-up for new hires within first 60 days to ensure understanding and provide additional support where needed
· Encourage teammate completion of surveys to measure engagement and retention.
· Coordinate Day 3 with operational trainers; assist when needed
Support other trainings (i.e PIT, orientation, safety, etc.)
· Ensure PIT classroom training is followed ASAP by practical training.
· Partner with shift on Cross training needs and assist in developing plans for peak workloads
Qualifications
High School Diploma or equivalent
Experience in distribution center/retail
Candidates must be at least 18 years of age
WMS-Manhattan & PMMS
Must be able to lift up to 50 lbs
QUALIFICATIONS:
High School Diploma or equivalent
Experience in distribution center/retail
Candidates must be at least 18 years of age
WMS-Manhattan & PMMS
Must be able to lift up to 50 lbs
VIRTUAL REQUIREMENTS:
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!