Abbott

Learning Journey & Program Manager

Vietnam - Ho Chi Minh City Full time

JOB DESCRIPTION:

MAIN PURPOSE OF ROLE/ Nguyên nhân hình thành v trí:

To design learning journey, implement, and continuously improve learning programs that build commercial capabilities across channels (Ethical, Trade, Emerging Channel ect.), ensuring alignment with global standards and business objectives.

MAIN RESPONSIBILITIES/ Các trách nhim chính

Learning Architecture & Design

  • Conduct comprehensive needs analysis to identify current development gaps for diverse commercial roles and future-ready skillsets; integrate findings with the global framework (ASPIRE) to systemize and streamline the ANI Vietnam Skills Framework.
  • Architect end-to-end learning journeys that build long-term sales and commercial capabilities aligned with business priorities across all channels and ANI skills framework.
  • Map learner personas and design engaging experiences that maximize retention and application.
  • Recommend targeted development interventions such as Sales Schools, structured role-play, and in-field coaching to ensure relevance and measurable impact.
  • Embed compliance checkpoints to meet healthcare and nutrition industry standards.

Program Management

  • Orchestrate end-to-end execution of training programs from TNA, define structure of content design, training delivery approach across multiple formats (in-class, virtual, blended).
  • Define application format and assessment framework to measure learning effectiveness and ensure transfer of skills to capabilities.
  • Coordinate with Content & Design Hub to ensure seamless LMS integration and timely delivery of all interventions.

Training Excellence

  • Define and track KPIs and ROI metrics to measure training effectiveness and business impact.
  • Analyze performance data to uncover gaps and recommend targeted interventions to close gaps and continuously optimize learning strategies.
  • Provide actionable insights to leadership for capability-building decisions.

Digital Solution

  • Identify and champion innovative digital learning technologies (e.g., LMS enhancements, gamification, AI-driven coaching).
  • Pilot and implement new solutions in collaboration with content designers and training teams.
  • Stay ahead of emerging trends and recommend adoption strategies that enhance learner experience and scalability

Stakeholder Engagement

  • Act as the bridge between strategy and execution from content design to delivery & operations
  • Collaborate with Sales, Marketing, and other relevant stakeholders to ensure alignment
  • Communicate program outcomes and impact to leadership

SUPERVISORY RESPONSIBILITIES / Trách nhim qun ý con người  (nếu có)

• Not applicable

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED / Kiến thc ti thiu và yêu cu kinh nghim

Work Experience/ Kinh nghim làm vic

Experience/Kinh nghiệm

Experience Details/Chi tiết kinh nghiệm

(Details about type of experience required – not more than 4-5 statements>)

Experience in similar job/Kinh nghiệm ở vị trí tương tự

  • 5+ years in Learning & Development or Capability Building, ideally in FMCG, healthcare, or pharmaceutical sectors
  • Proven experience in program management and instructional design

Education/ Hc vn

Education Level/ Trình độ học vấn

Field of Study-Qualification/ Lãnh vực-Bằng cấp

  • Bachelor’s degree in Business, Education, or related field (Master’s preferred)

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

DIVISION:

ANI International Nutrition

LOCATION:

Vietnam > Ho Chi Minh City : Me Linh Point Tower

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable