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The Learning Facilitation Professional facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional work assignments are often straightforward and of moderate complexity. You will report to the market president.
The Learning Facilitation Professional plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training.
- You will provide training to both Front Office staff and Medical Assistants
- Select appropriate materials
- Create an environment that is conducive to learning and exchanging information, engage the learner, and produce the desired outcomes
- Monitor training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance
- Analyze course evaluations to judge effectiveness of training sessions and to implement suggestions for improvements
- Evaluate the relevance of online resources to complement the facilitated experience in the fields
- Understand own work area professional concepts/standards, regulations, strategies and operating standards
- Makes decisions regarding own work approach/priorities and follows direction
- Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation
Use your skills to make an impact
Required Qualifications:
- 3 plus years of Medical Assistant experience
- Train or learning development experience
- You must hold current certification or registration as a Medical Assistant through one of the organizations recognized by Conviva/Humana. Acceptable certifying bodies include:
- Allied American Health (AAH)
- American Association of Medical Assistants (AAMA)
- American Medical Technologists (AMT)
- American Registry of Medical Assistants (ARMA) – Foreign Medical and Nurses Graduates only
- National Association of Health Professionals (NAHP)
- National Association of Healthcare Technicians (NAHT)
- National Center for Competency Testing (NCCT)
- National Healthcareer Association (NHA)
- Medical Career Assessment (MedCA)
- American Medical Certification Association (AMCA)
- Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project
- Must be passionate about contributing to an organization focused on improving consumer experiences
Preferred Qualifications:
- Prior experience as a lead medical assistant in previous roles
- Experience working in value-based care environments, ideally within organizations focused on managed care or population health
- Experience using different training tools to facilitate to a wide audience
- Experience managing projects or processes
Work Hours: Monday – Friday 8:00 to 5:00
Location: Onsite in Daytona, FL; must be flexible to travel between the 10 - 12 clinics in the market.
Alert:
Humana values personal identify protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.
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Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.